Specialist, Communications

Specialist, Communications

The Specialist, Communications at Carnival Cruise Line supports the execution of internal communications strategies, ensuring effective messaging and engagement for shipboard and shoreside team members. Reporting to the Sr. Manager, Communications, this role assists in managing internal communication channels, developing content, and executing corporate-wide announcements. The Specialist contributes to the production of town halls, management meetings, and team member engagement initiatives while helping to maintain communication tools and processes that align with corporate objectives. The ideal candidate will have strong writing skills, sharp attention to detail, and the ability to collaborate across all levels of the organization.

Essential Functions:

• Write, create, and distribute content for internal audiences, including all internal publications (e.g., The Current newsletter), bios, event invitations, and executive correspondence.
• Maintain the company's modern SharePoint intranet site, partnering with stakeholders companywide to keep content fresh, relevant, and on-brand.
• Fulfill internal requests for assets including information, photography, and videography.
• Support executive and stakeholder communication efforts, including drafting talking points, scripts, and correspondence.
• Maintain current internal distribution lists and support event logistics for internal/external events and staff activations as needed.
• Serve as a member of the company's rotating on-call communications team.

Knowledge, Skills & Abilities:

• Scope: This role operates within CCL Communications and collaborates with both shoreside and shipboard team members across the brand. The Specialist supports companywide internal communications reaching thousands of team members across multiple locations, ships, and time zones. The role does not have global (all-brand) responsibilities but does interface regularly with Carnival Corporation peers and cross-functional partners in HR, Marketing, Guest Operations, Technical Operations, and Executive Leadership.
• Problem Solving: The Specialist navigates time-sensitive, high-visibility communications situations that require strong judgment and discretion. The role anticipates communication needs tied to fast-moving business priorities, identifies gaps in messaging or distribution, and adapts content for diverse audiences, including team members for whom English is a second language. Problems are typically solved through research, stakeholder consultation, and applying established communications best practices, while occasionally requiring creative solutions for new or unusual requests.
• Impact: This role directly impacts how CCL team members across shoreside and shipboard understand company strategy, leadership priorities, and key initiatives. The Specialist contributes to the standards and tone of internal communications at CCL and helps protect the brand's voice in every team member-facing touchpoint, including the SharePoint intranet, The Current newsletter, town halls, executive messages and more.
• Leadership: The Specialist has no direct reports but is expected to lead through influence, collaborating with senior leaders, executives, and cross-functional partners to deliver high-quality communications. The role requires the ability to manage multiple projects simultaneously, take ownership of deliverables from concept to execution, and represent the Communications team professionally in stakeholder meetings. Leadership is also demonstrated through mentoring interns, modeling brand standards, and supporting the rotating on-call function.

Essential/Minimum qualifications:

• Bachelor's Degree in Communications, Journalism, or related field

Essential experience required

• 2+ years of experience in an internal communications, public relations, or corporate communications environment
• Demonstrated experience writing for diverse internal audiences across multiple channels (newsletter, intranet, executive correspondence, event materials)
• Experience supporting executive communications and large-scale internal events such as town halls

Travel: Less than 25% with shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands. Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage
• Financial Benefits:
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off
  • Holidays All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
  • Vacation Time All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
  • Sick Time All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
• Other Benefits
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site Fitness center at our Miami campus