Senior Manager, Product Design

Overview
The Senior Manager (Staff) Product Designer will drive the design of innovative, user-centered experiences across Epsilon's global advertising and marketing technology platforms. Operating with a high degree of autonomy and broad organizational influence, you'll define the approach to the most significant and complex design challenges, navigating deep ambiguity, shaping product direction, and delivering solutions that hold up across a shared platform used by many teams. You bring a modern design sensibility that embraces AI as a tool for accelerating ideation and validation, while applying the rigor and systems thinking required at scale. You'll work cross-functionally with product, engineering, and data teams as a senior design voice, setting a high bar for quality, influencing how work gets done across teams, and helping the organization think more clearly about experience. This role is ideal for a deeply experienced designer who leads through expertise, builds lasting cross-functional partnerships, and knows how to drive alignment without relying on formal authority.

Responsibilities

• Define and own the design approach for the highest-impact, most complex product initiatives, problems where the path forward requires evaluation of intangibles and independent expert judgment
• Apply seasoned judgment in selecting and adapting UX methods and techniques: wireframes, sitemaps, user flows, scenarios, data diagrams, and prototypes, matching approach to problem type and organizational context
• Leverage AI tools to accelerate early-stage ideation, rapid concept exploration, and idea validation, while synthesizing qualitative and quantitative signals across ambiguous situations into clear, well-reasoned design direction
• Shape and evolve design principles and patterns in alignment with multi-year product vision, including how AI capabilities are changing user expectations and interaction models
• Create and maintain formal cross-functional networks, coordinating across product, engineering, data science, legal, and other design teams to align on experience goals and drive complex work forward
• Set the standard for platform-minded design, ensuring solutions are coherent, extensible, and consistent with a shared design system across multiple teams and product areas
• Serve as a quality anchor and thought partner for the broader design organization, anticipating emerging user needs and organizational design challenges before they become problems, and connecting long-horizon UX thinking to business outcomes

Qualifications
Who You Are:

• Bachelor's degree in Design, Psychology, Human Computer Interaction, Computer Science, or related field with:
• 10+ years of professional experience in Product Design / User Experience, with a track record of operating at a senior individual contributor level
• Experience delivering within Lean, Agile, or Scrum environments across large, complex, cross-functional product organizations
• A strong portfolio demonstrating design leadership on complex, data-intensive platforms (advertising technology, finance, or similar)
• Demonstrated ability to exercise independent judgment on significant, uniquely difficult problems where no obvious playbook exists
• Proven ability to build and coordinate formal cross-functional networks to drive alignment and move work forward

Why you might stand out from other talent:

• Skilled in translating complex data and AI-driven experiences into intuitive, user-friendly interfaces at platform scale
• Familiar with identity resolution and designing for trust, transparency, and compliance
• Actively uses AI tools for generative building, rapid prototyping assistants, and LLM-aided research synthesis. This helps you move faster in early phases while maintaining rigor to validate and stress-test outputs before committing to a direction.
• Understands the difference between using AI to accelerate the work and using it to bypass it
• Brings intentionality and a clear point of view to when and how AI fits into the design process
• Comfortable working across product, data science, and engineering, to balance innovation with feasibility
• Deep understanding of enterprise user needs in marketing and analytics contexts
• Experience crafting within dedication marketing platforms such as dedication programs based on customer data, points and rewards systems, or customer retention tools, with an understanding of how engagement mechanics and member lifecycle stages build UX decisions
• Track record of navigating platform consolidations, org shifts, and large-scale product transformation as a senior individual practitioner and informal design leader

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information
When you join Epsilon, we'll create something EPIC together. We're a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

#LI-TG1



Compensation Range: USD $102,100.00 - USD $202,900.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/12/2026.