Senior Director, Enterprise Applications (LMS, CRM, etc.) & PMO

Senior Director, Enterprise Applications (LMS, CRM, etc.) & PMO

Location: Hybrid role based in Irvine, CA, with an expectation of 2-3 days per week onsite. Local candidates are strongly preferred.

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Senior Director of Technology, Applications to lead the strategy, implementation, and optimization of enterprise applications to support the university's rapid growth and enhance the student experience. This role will accelerate the university's technology roadmap, with a focus on establishing an integrated scalable application platform. The position provides hands-on leadership across enterprise systems such as the Student Information System (SIS), Instructional Technology (LMS), Slate CRM, and related project management. The goal is to establish a premier IT organization that implements leading technology and provides innovative technology solutions to the organization. The Senior Director reports to the CFO and partners with academic and administrative leadership, and outside vendors to deliver proactive, high-impact technology solutions aligned with institutional priorities.

Enterprise Applications Strategy & Business Transformation (Internal Business Applications / SaaS products)

• Own and execute the internal / enterprise applications roadmap, aligned to institutional growth and student experience goals
• Lead business requirements gathering, solution design, and business process transformation initiatives, ensuring enterprise applications align with institutional objectives and deliver measurable business value.
• Lead implementation and enhancement of key platforms (e.g., academic/operational systems including SIS, LMS, Academic operations and CRM)
• Oversee enterprise application integrations, ensuring seamless connectivity and data flow across SIS, LMS, CRM, scheduling, admissions, and other institutional platforms.
• Drive delivery of SaaS OTS applications to support scaling needs
• Leverage SaaS-provided AI to accelerate business processes automation and build a robust knowledge base
• Evaluate and recommend new technology solutions aligned with university needs
• Establish application governance, ownership, and lifecycle management practices to ensure long-term scalability, adoption, and operational excellence.

Leadership and Team Development

• Provide strategic, hands-on leadership for the enterprise applications organization, including Application Services, Instructional Technology, and the Project Management Office (PMO), ensuring alignment, execution, and operational excellence across all teams.
• Build and scale the applications organization, including hiring critical roles and optimizing team structure
• Build business analysis, requirements gathering, and product ownership capabilities within the applications organization to strengthen solution delivery and stakeholder engagement.
• Upskill existing leadership by providing mentorship and guidance

Technology Acceleration and Execution

• Increase speed and quality of application implementations, addressing current resource and execution gaps
• Introduce agile, product-oriented delivery models where appropriate
• Ensure applications are positioned to support rapid institutional growth and scalability
• Drive organizational change management and user adoption efforts to ensure successful implementation of new technologies and evolving business processes.

Vendor and Partner Management

• Develop and manage strategic relationships with key application vendors and consulting partners
• Leverage external partners (e.g., Moodle consultants, offshore resources) to accelerate delivery
• Hold SaaS vendors accountable for delivering innovative capabilities, including AI-driven functionality, automation, and platform enhancements that support institutional priorities.

Stakeholder Engagement

• Serve as the executive liaison for enterprise application initiatives, facilitating requirements workshops, prioritization discussions, and technology roadmap planning with senior academic and administrative leaders.
• Act as a visible and proactive technology leader across the university
• Partner with academic and administrative leadership to understand needs and translate them into solutions
• Improve IT's reputation as a strategic, solution-oriented partner rather than a reactive function