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Call Centre AgentJobs for Humanity • Baton Rouge, Louisiana, United States
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Call Centre Agent

Call Centre Agent

Jobs for Humanity • Baton Rouge, Louisiana, United States
12 days ago
Job type
  • Full-time
  • Remote
Job description
Job Description

About You:

We’re looking for a Customer Service professional with:

  • At least 1 year of experience in Customer Service
  • At least 1 year of experience in a Contact Centre (preferred)
  • Excellent communication & problem-solving skills
  • Ability to stay calm & think fast in urgent situations
  • Strong teamwork, adaptability, and attention to detail
  • Commitment to growing your career with AA Ireland
  • A strong work ethic & results-driven mindset

Your Role as a Customer Service Agent:

  • Assist Members & customers with roadside breakdown assistance
  • Deliver excellent customer service, meeting KPIs and performance targets
  • Create a positive first impression by being professional, friendly & helpful
  • Handle objections & resolve issues, escalating complex cases when needed
  • Contribute to process improvements and team success

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Call Centre Agent • Baton Rouge, Louisiana, United States

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