Position Summary The Reservation Specialist is responsible for managing the reservation process from inquiry through move-out while delivering exceptional customer service.
This role serves as the primary point of contact for all clients seeking furnished housing.
The position requires strong communication, organization, problem-solving, sales, and customer service skills while collaborating closely with the Account Services Manager and Operations Team.
Essential Responsibilities Respond promptly to phone, email, and online/portal housing inquiries.
Prepare housing quotes, proposals, and lease agreements.
Convert inquiries into confirmed reservations while achieving occupancy goals.
Perform daily follow-ups with leads to convert to reservations.
Coordinate move-ins, extensions, transfers, and move-outs.
Show apartments to prospective guests/walk-ins Maintain accurate reservation information in company software.
Communicate with guests before, during, and after their stay to ensure satisfaction.
Coordinate with Field Team/Operations for any special requests, quick turns, bed requests, Housekeeping requests.
Build and maintain relationships with corporate clients and other partners.
Resolve guest concerns professionally and efficiently.
Monitor apartment availability, pricing, and occupancy.
Assist with renewals and inventory planning.
Maintain detailed notes and documentation on each reservation.
Work collaboratively with other departments to ensure seamless guest experiences.
Represent Corporate Quarters professionally in all interactions.
Perform other duties as assigned.
Qualifications Excellent written and verbal communication skills.
Strong customer service and relationship-building abilities.
Highly organized with exceptional attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Professional, positive, and solution-oriented attitude.
Proficient with Microsoft Office and the ability to learn company software.
Previous experience in multi-family, hospitality, corporate housing, relocation, sales, or customer service preferred.
Core Competencies Customer Service Excellence Sales & Closing Skills Communication Organization Problem Solving Teamwork Time Management Professionalism Adaptability Work Schedule & Expectations • Full-time, Monday through Friday, in office, 8am to 5pm Powered by JazzHR
Reservation Specialist • Knoxville, TN, US
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Registered Respiratory Therapist.AlliedTravelCareers is working with Prime Time Healthcare to find a qualified RRT in Maryville, Tennessee, 37801!.Prime Time Healthcare is seeking a Registered Resp... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
The Fresh Market & You:Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.Our ad... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Competitive weekly pay (inquire for details).AlliedTravelCareers is working with TotalMed to find a qualified CT Tech in Chattanooga, Tennessee, 37401!.TotalMed is seeking a qualified Cat Scan Tech... Show more
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified Radiation Therapist in Powell, Tennessee, 37849!.Prime Time Healthcare is seeking a Radiation Therapist for a travel as... Show more
Respiratory Clinical Sales Specialist.If you have compassion and the passion for helping others, then we want you to join our growing team! Quipt Home Medical is a rapidly growing leader in the pro... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Compliance Specialist - Procurement.Arconic is currently seeking a Compliance Specialist - Procurement to join our Central Procurement team in Pittsburgh, PA or Alcoa, TN.At Arconic, we take pride ... Show more
General Manager, Hospitality Leader.Urgent Opportunity: General Manager, Hospitality Leader at [Brand Name].Are you a highly skilled individual seeking a dynamic role in a fun and loving work envir... Show more
Assistant Store Manager and Supervisor.At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovatio... Show more
We are looking for motivated, service-oriented individuals to join our team as Remote Travel Specialists.This role focuses on helping clients research, plan, and book vacations, cruises, honeymoons... Show more
Full-time Onboarding SpecialistFunctional Pathways is a therapist-owned organization with 30years of experience serving Skilled Nursing Facilities, Senior Living communities, hospitals, and residen... Show more
Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Physical Therapist position in Alcoa, TN.If you are interested in this position, please contact your... Show more
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations.This position will also assume shift ... Show more
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation, and we want professionals o... Show more
Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ... Show more
Connect People with Opportunity.Our client is looking for an enthusiastic and driven Recruiting Specialist to join their growing team.In this role, you'll be the first point of contact for job seek... Show more
Serving Up The Care And Career You Crave.What is it like to work at Cracker Barrel? It feels like.At Cracker Barrel, our managers play a vital role in caring for our employees and guests.Through ... Show more
