Talent.com
Inland
Service ManagerInland • Montebello, CA, Montebello, CA, US
No longer accepting applications
Service Manager

Service Manager

Inland • Montebello, CA, Montebello, CA, US
30+ days ago
Job type
  • Full-time
Job description

THE OPPORTUNITY

The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.

This position is located at our sales and service dealership in Montebello, CA.

YOUR RESPONSIBILITIES

  • Forecasts goals and objectives for the department and strives to meet them.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business
  • Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
  • Prepares and administers an annual operating budget for the service department.
  • Maintains open communications and good relationships with other department personnel - Parts, Body Shop, Sales, Administration, and Credit. Strives for harmony and teamwork within the department and with all other departments.
  • Maintains reporting systems required by general management
  • Reviews and initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
  • Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
  • Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience and handles any customer issues promptly
  • Ensures the safety of all employees by:
  • Maintains the company’s service vehicles by:
  • Ensuring that the vehicles are in good, safe running order
  • Ensuring that regular maintenance service is performed on the vehicles and that maintenance records are kept.
  • Supervisory Responsibilities:
  • Supervises the Service Advisors, and Equipment and Truck Technicians
  • Hiring, training, motivating and monitoring the performance of all service department staff
  • Ensuring every employee has a thorough understanding of his or her duties and responsibilities;
  • Monitoring service department employees' daily productivity reports and corresponding payroll records.

WHAT WE LOOK FOR

  • High school diploma or general education degree (GED) essential
  • Post-secondary diploma or trades certification in a related field preferred
  • Heavy duty truck/equipment technical knowledge
  • Three years related leadership experience in a truck repair dealership environment
  • Ability to read, analyze and interpret financial reports
  • Strong leadership skills
  • Excellent customer relations skills
  • Strong business ethics with a professional approach at all times
  • Functions well with large volume and fast-paced work environment
  • Valid Driver’s License

US BENEFIT PACKAGE

Our employees receive a generous benefits package including:

  • Medical
  • Dental
  • Vision
  • Prescription benefits
  • 401k with employer matching program
  • Flexible Savings Account
  • Health Savings Account (available with some medical programs)
  • Long Term and Short-Term Disability
  • Life Insurance and Accidental Death and Dismemberment Insurance
  • Paid Time Off
  • On-going training opportunities

ABOUT INLAND KENWORTH

Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

Create a job alert for this search

Service Manager • Montebello, CA, Montebello, CA, US

Similar jobs

Service Area Manager

Netpace IncSanta Fe Springs, CA, United States
Full-time

Location: 12046 Florence Ave, Santa Fe Springs, CA 90670.Reports To: Service Department Manager.Company Overview: We are a leading mechanical contracting firm approaching $100 million in annual rev... Show more

 • Promoted

Manager, Aftersales (Service & Parts) AZ or SoCal based

PolarisAnaheim, CA, United States
Full-time

We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment.Our people make us who we are, and we create incredible p... Show more

 • Promoted

Controls Project Manager-Service

Sunbelt ControlsCypress, CA, United States
Full-time

The Project Manager has responsibility to acquire new projects at acceptable margin levels and to manage these projects to successful completion.Under general supervision, acts as project leader, f... Show more

 • Promoted

Guest Service Manager

TradeJobsWorkforce92704 Santa Ana, CA, US
Full-time

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and reques... Show more

 • Promoted

Restaurant Manager - Full Service - Pasadena, CA

HHB Restaurant RecruitingPasadena, CA, United States
Full-time

Full-Service Restaurant Management Position In Pasadena, CA.As a Restaurant Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, whi... Show more

 • Promoted

Senior Manager, Data Services (P1-1635962-2)

Panda Restaurant GroupRosemead, CA, United States
Full-time +1

The Senior Manager, Data Services is responsible for managing quality, accuracy, retention, completeness, consistency, and security of the company's databases.This position explores, researches and... Show more

 • Promoted

Membership Services Manager

Gold's GymArcadia, CA, United States
Full-time

Gold's Gym is growing fast and looking for a Membership Services Manager to help us provide world-class service to our clubs and members by utilizing in-depth knowledge of company products and prog... Show more

 • Promoted

Restaurant Kitchen Manager - Full Service - Brea, CA

HHB Restaurant RecruitingBrea, CA, United States
Full-time

Full-Service Restaurant Management Position In Brea, CA.As a Restaurant Kitchen Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff,... Show more

 • Promoted

Food Service Manager

TradeJobsWorkForce92702 Santa Ana, CA, US
Full-time

Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ... Show more

 • Promoted

Service Center Manager III

AggrekoSanta Fe Springs, CA, United States
Full-time

We're a global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team, and we're proud of the difference we make to customers, to local communities,... Show more

 • Promoted

Oracle Cx Field Service Manager, Functional Transformation

DeloitteCosta Mesa, CA, United States
Full-time

Oracle Cx Field Service Functional Manager.Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, t... Show more

 • Promoted

Restaurant Manager - Full Service - Fountain Valley, CA

HHB Restaurant RecruitingFountain Valley, CA, United States
Full-time

Full-Service Restaurant Management Position.Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your resta... Show more

 • Promoted

F&B Service Manager

American GolfAnaheim, CA, United States
Full-time

Food & Beverage Service Manager.American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it.We bring deep expertise in golf operations and club... Show more

 • Promoted

Manager - ServiceNow

DeloitteCosta Mesa, CA, United States
Full-time

Deloitte is committed to providing reasonable accommodations for people with disabilities.If you require a reasonable accommodation to participate in the recruiting process, please direct your inqu... Show more

 • Promoted

Branch General Manager Sales & Service Bellflower, CA

InCharge EnergyBellflower, CA, United States
Full-time

Branch General Manager Sales & Service.At InCharge, our success is built on operational excellence and strong leadership at every level.We're looking for a Branch General Manager Sales & Service ... Show more

 • Promoted

Operations Manager, Service

Restaurant Technologies, Inc.Cerritos, CA, United States
Full-time

The Operations Manager, Service is a depot leadership role responsible for driving overall depot performance through ownership of service operations within Restaurant Technologies' Total Oil Manage... Show more

 • Promoted

Automotive Service Sales Manager

RPM Auto CenterBaldwin Park, CA, United States
Full-time

Automotive Service Advisor Manager.Welcome! Do you love selling and making money? Do you want to make over $100,000 per year? Amazing pay plan with no ceiling on bonuses! Our shop is growing and bu... Show more

 • Promoted

Client Service Manager

Carollo EngineersCosta Mesa, CA, United States
Full-time

Carollo Engineers Job Opportunity.Carollo Engineers is a leading engineering firm dedicated exclusively to water.For over 90 years, we've specialized in the planning, design, and construction of wa... Show more

 • Promoted

Senior Manager, Data Services (P1-1635962-2)

Panda ExpressSan Gabriel, CA, United States
Full-time +1

The Senior Manager, Data Services is responsible for managing quality, accuracy, retention, completeness, consistency, and security of the company's databases.This position explores, researches and... Show more

 • Promoted

Senior Manager - ServiceNow

DeloitteCosta Mesa, CA, United States
Full-time

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity.Join our team to deliver powerful solutions to help our clients navigate the ever-changi... Show more