This is a remote position.
Location: Remote (US / Canada / LATAM)About Our Partner
Our partner is Bright Data, the world’s leading web data platform.
Every day, organizations around the globe rely on Bright Data’s technology to access and analyze publicly available web data at scale. The platform powers use cases across AI, market intelligence, cybersecurity, e-commerce, brand protection, financial services, and academic research.
Thousands of companies—from fast-growing startups to Fortune 500 enterprises—use Bright Data’s infrastructure to build products, automate workflows, and make better business decisions through data.
As the company continues to expand globally, they are looking for a Technical Product Support Representative to help customers get the most out of their platform.
Who We’re Looking For
We’re looking for someone who genuinely enjoys solving technical problems and helping people.
You don’t need to be a software engineer, but you should be technically curious, comfortable reading documentation, and confident investigating issues until you find the right solution.
If you like troubleshooting, learning new technologies, and communicating with customers, this role offers an excellent opportunity to work with a world-class technology company and continuously develop your technical skills.
What You’ll Do
Hiring Process
The first stage of the hiring process is an AI interview.
If your application matches the role, you’ll receive an email containing your personal AI interview link. You can complete the interview at a time that’s convenient for you.
Candidates who successfully pass the AI interview will move forward to the next stages of the hiring process.
Technical Support Engineer • New York, NY, us
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