The general manager is responsible for overseeing the operations and financial performance of our restaurants. This includes increasing sales and profitability, implementing cost controls, managing inventory, creating efficient systems, and ensuring financial accountability. Key focus areas include improving team performance in guest service and hospitality, food preparation, and sales. Additionally, the manager supervises the hiring, training, and retention of employees, ensuring compliance with company guidelines and policies.
Responsibilities include being a true "people person" promoting exceptional and gracious service, maintaining a professional image, showing love for the job, running great shifts, daily direct supervision of all staff and ongoing coaching, hiring, onboarding, training, and team documentation, interacting with guests to ensure great service and hospitality, strong multi-tasking skills, competency in counting money, processing payments, and accounting, a genuine commitment to excellence and success of the business, creating a positive work environment and maintaining our company brand culture.
Benefits include career development opportunities, competitive salary + quarterly performance bonuses, charitable opportunities to give back, paid time off + vacation time (3 weeks to start), uniforms provided, a collaborative work environment that embraces individuality, encourages idea-sharing, and promotes a fun atmosphere, medical, dental, vision insurance & 401k options to fit your needs.
Requirements include the ability to lead and motivate a team, overseeing inventory, quality and safety, developing community relations, managing all functions on our daily checklist, handling payroll, scheduling, and general restaurant administrative tasks, managing the facility while upholding our standards of excellence and hospitality.
Because small-but-mighty is a real thing. You won't get lost here. You'll be known, valued, and challenged. We're building something Charlotte is proud of and we want a general manager who's proud to build it with us.
GM- Restaurant Manager Harriet's Hamburgers • Thomasville, NC, United States
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