Trainer - Bakery Franchise Operation (Front of House)
Reports to: Senior Training Center Manager
Job Type: Full Time, Exempt
Department: East Training Center
Location: Secaucus, NJ
Summary
This role is responsible for providing pre-opening training for new Tous Les Jours bakery stores, covering certain product preparation, quality control, and overall store operations to ensure a successful launch. The position also delivers foundational training for internal employees to strengthen their job competencies and operational expertise.
Job Duties
- Training Execution
Conduct comprehensive training for new store owners and employees
Conduct training to improve product sales and employee customer service at the store.
Provide training on manual products and new products
Educate on hygiene and food safety standards
Train on the use and maintenance of various equipment
- Training Center Operations
Ensure industrial safety and food safety compliance at the training center
Manage Training Center expenses and handle all related expenditures.
Conduct inventory checks and manage procurement and purchase orders.
- Training Documentation Management
Develop and update training curricula and materials
Prepare and manage training-related documents and reports
Conduct post-training evaluations (surveys, feedback collection)
Create and enhance training materials (manuals, presentations, guidelines, etc.)
- Other Responsibilities
Provide certain product manufacturing training for new employees
Basic training for new internal employees
Develop and test new equipment and small tools
Skills and Experience
- Basic computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint).
- Excellent verbal and written communication skills.
- Ability to read and interpret documents such as procedure manuals and regulatory documents.
- Ability to write reports & business correspondence.
- Bilingual in Korean/English preferred
- Detail oriented, excellent record keeping and documentation skills.
Qualifications
- Prior bakery, food and beverage, and/or QSR experience is required
- Associate degree, or bachelor's degree or equivalent years of work experience
- Basic understanding of F&B operation fundamentals
- Basic computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint).
Employee Benefits
- Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1
- Short Term and Long-Term Disability Leave (short term 100% covered)
- 401(k) Company Match
- Life allowance Reimbursements (Monthly)
- Cellphone Reimbursements
- Employee Discounts (40% off CJ products & services)
- Paid Time Off (generous and increases by tier!)
- Paid Creative Leave (up to 4 weeks specified on years of service)
- Paid Holidays (11 days)
- Employee Club Activities (movie, e-sports, book, sports activity club, etc.)
- & Much More