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VITAL ORTHOPEDIC & SPINE INSTITUTE
Front Desk Patient coordinatorVITAL ORTHOPEDIC & SPINE INSTITUTE • Irving, TX, US
Front Desk Patient coordinator

Front Desk Patient coordinator

VITAL ORTHOPEDIC & SPINE INSTITUTE • Irving, TX, US
14 days ago
Salary
$19.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

About the Role:
Texas Vital Orthopedic & Spine Corp in Irving, Texas is looking for a friendly and organized Front Desk Patient Coordinator to be the welcoming face of our practice. In this role, you'll play a vital part in delivering an exceptional patient experience from the moment they walk through our doors. If you thrive in a fast-paced medical environment and love helping people, we want to hear from you!



Responsibilities:
  • Greet and check in patients in a warm, professional manner at the front desk
  • Schedule, confirm, and manage patient appointments using practice management software
  • Verify insurance eligibility and collect co-pays and patient payments
  • Maintain and update accurate patient demographic and medical records
  • Answer and direct incoming phone calls, responding to patient inquiries promptly
  • Coordinate referrals and communicate with insurance carriers as needed
  • Ensure the front desk and waiting area remain organized and welcoming
Requirements:
  • 1+ years of front desk or patient coordinator experience in a medical or orthopedic setting preferred
  • Bilingual English and Spanish for Irving is a plus.
  • Proficiency with EMR/EHR systems and general computer skills
  • Strong communication and interpersonal skills with a patient-first attitude
  • Ability to multitask and stay organized in a high-volume clinical environment
  • Knowledge of HIPAA regulations and patient confidentiality standards
  • High school diploma or equivalent required; medical administrative certification a plus
About Us:
Vital Orthopedic & Spine Institute is a leading orthopedic and spine specialty practice serving the Fort Lauderdale community with cutting-edge care and a patient-centered approach. Our patients trust us for our expertise, compassionate staff, and commitment to restoring their quality of life. We foster a supportive and collaborative team culture where every employee is valued and empowered to make a difference.

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Front Desk Patient coordinator • Irving, TX, US

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