Talent.com
Lancesoft
Route Service RepresentativeLancesoft • Seattle, WA, US
No longer accepting applications
Route Service Representative

Route Service Representative

Lancesoft • Seattle, WA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
Title: Route Service Representative
Location: Seattle WA 98134
Duration: 7/13/2026 - 10/30/2026

Shift/Time Zone: 2nd shift 3: 45pm-12: 15am PST

Job Description:
  • The Route Service Representative (RSR) is the face of Client to the public, our customers and acts as an Ambassador for the company in everything he/she does.
  • This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.

Duties and Responsibilities:
  • Responsible for compliance with all processes including and not limited to:
  • timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
  • Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
  • Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
  • Ensure route is started with proper equipment tools. I.E., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell
  • phone, keys, door hangers, observation reports, etc.
  • Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
  • Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
  • Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
  • Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up.
  • The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
  • Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
  • Keep route information, sequencing and all client notes up to date.
  • Attendance and punctuality in meetings and training sessions.
  • Meet all training requirements in a timely manner as assigned.
  • Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
  • Document and provide appropriate client satisfaction information to Logistics Management.
  • Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
  • Demonstrate Everyday Excellence in the Client Behaviors;Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.

Job Qualifications
  • (Work Experience, Physical & Mental Requirements, Knowledge, Skills)

Required Work Experience:
  • Valid Driver's license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.

Preferred Work Experience:
  • 1 year of experience in a customer service, logistics, or delivery related job strongly preferred.

Physical and Mental Requirements:
  • Position requires travel
  • Extensive use of phone and hand held device (PC)
  • Prolonged standing/sitting/walking/driving
  • Fine dexterity with hands/steadiness
  • Able to lift up to 25 pounds;may occasionally need to lift 40 pounds;carrying up to 15 pounds for several minutes at a tim
  • Ability to communicate effectively in English with clients, supervisors and peers
  • Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
  • Balancing
  • Bending/kneelin
  • Pushing/pulling
  • Reaching/twisting

Knowledge:
  • General computer knowledge and experience with handheld scanner equipment preferred.

Skills:
  • Strong customer service skills
  • Strong interpersonal skills
  • Strong problem-solving skills
  • Strong sense of collaboration
  • Strong communication skills
  • Strong decision-making skills
  • Customer Focus
  • Integrity
  • Trust
  • Act with a Sense of Urgency/ Importance
  • Approachable
  • Service driven
  • Sincere
  • Composure
  • Professionalism
  • Honesty
  • respect
  • Patience
  • Knowledgeable
  • Humorous
  • Self-Development
  • Informing
  • Drive for Results
Create a job alert for this search

Route Service Representative • Seattle, WA, US

Similar jobs

Service Rep

CapLeo GlobalMukilteo, WA, United States
Full-time

As a healthcare delivery service representative, you will be responsible for successfully delivering and setting up our durable medical equipment across a large area inside of patients homes.We are... Show more

 • Promoted

Service Manager

Big O TiresRenton, WA, United States
Full-time

The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and related automotive parts and mechanical services... Show more

 • Promoted

Field Sales Representative - Excavation

Roto-Rooter Plumbing & Water CleanupKent, WA, United States
Full-time

Field Sales Representative - Excavation.Roto-Rooter is seeking Field Sales Representatives for our Excavation department.We offer an opportunity for sales professionals to pursue pre-qualified lead... Show more

 • Promoted

Local Route Driver

Staffmark GroupKent, WA, United States
Full-time

Do you have at least six months of delivery driver experience and are you ready for a fresh start? Staffmark is hiring an experienced Delivery Driver (safety-sensitive position) in Kent, WA, to wor... Show more

 • Promoted

Automotive Service Advisor

Rairdon Auto GroupMarysville, WA, United States
Full-time

Honda of Marysville - Marysville, WA.Location: Marysville, WA | Schedule: 5-Day Work Week | Position Type: Full-Time, Family-Owned.Earning Potential: $72,000 - $145,000+ per year.Monthly Commission... Show more

 • Promoted

Transit/Rail Department Leader & Client Account Manager Pacific Northwest

AECOMSeattle, WA, United States
Full-time

Transit/Rail Department Leader & Client Account Manager Pacific Northwest.The Transit/Rail Department Leader & Client Account Manager Pacific Northwest will need to be a growth minded leader who ... Show more

 • Promoted

Zipfizz Sales Rep Inside of Marysville Costco

Zipfizz CorporationMarysville, WA, United States
Full-time

Brand Promoter Opportunity With Zipfizz.Join the Zipfizz team as a Brand Promoter! Are you ready to take your energy and career to the next level? Zipfizz, the ultimate vitamin, energy, and hydrati... Show more

 • Promoted

Delivery Representative - CDL Required

AmeriGas Propane, Inc.Pacific, WA, United States
Full-time

Requisition Number: 28851When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.Together, over 6,500 dedic... Show more

 • Promoted

Tire Service Technician - Evergreen

Discount TireEverett, WA, United States
Part-time

At Discount Tire, we change more than tires.As a Part-Time Tire Technician, you are the backbone of our success, keeping customers safe while building a career and life you love.We are a people-fir... Show more

 • Promoted

District Service Manager

Yamaha Motor CorporationTacoma, WA, United States
Full-time

Yamaha is seeking to fill a District Service Manager role.This position provides technical support in assigned geographical areas of Washington, Alaska, Oregon, Idaho, Montana, and Wyoming, for Ret... Show more

 • Promoted

Service Manager-Modera Bridle Trails

Mill Creek Residential TrustKirkland, WA, United States
Full-time

Service ManagerThe Service Manager maintains the physical condition and appearance of one or more assigned communities in accordance with operating and safety standards.This position is responsible... Show more

 • Promoted

Bread Route Sales/Driver

Personnel Outsource SolutionsKent, WA, United States
Full-time

The route sales representative position is a full-time position that is responsible for delivering, selling, and merchandising top quality bakery products to local stores on a designated route.Our ... Show more

 • Promoted

Route Driver

Northwest CenterSeattle, WA, United States
Full-time

DescriptionNorthwest Center's iconic Big Blue Truck division is looking for a Driver to join our team!In this position, you will conduct bin service and maintenance on your designated routes, assis... Show more

 • Promoted

Customer Service Representative Fife, WA | Waste Connections

Waste ConnectionsTacoma, WA, United States
Full-time

Waste Connections - - Responsibilities:Support customers by phone and in person to set up, modify, or discontinue service; Navigate multiple systems to enter and update customer information accurat... Show more

 • Promoted

Hybrid Route Driver

StericycleKent, WA, United States
Full-time

About Us:Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle,CLICKHEREto read the press release!Compensation: $26.Schedule: Monday-Friday 12 PM to 8:30 PM.Driver's Li... Show more

 • Promoted

CDL A - Route Driver

Lakin Tire WestPuyallup, WA, United States
Full-time

Class A Route DriverAs a Class A Route Driver, you will be going out to main stores to pick up their used tires.You will be going out with a Route Helper, a team of 2.Both of you are responsible fo... Show more

 • Promoted

Sales and Service Associate

24 Hour FitnessSeattle, WA, United States
Full-time

This role is focused on welcoming new members and guiding them through the start of their fitness journey.The position requires building genuine, trust?based relationships by actively listening to ... Show more

 • Promoted

Pro Customer Service/Sales

Home Depot (Retail)Everett, WA, United States
Full-time +1

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.The te... Show more

 • Promoted

Local Occupancy Services Professional

FAR InspectionsMarysville, WA, United States
Full-time

Residential Mortgage Inspector.FAR Inspections is actively seeking a reliable independent contractor to perform residential mortgage inspections in Snohomish County, Washington and surrounding comm... Show more

 • Promoted

Delivery Service Representative

Krispy KremeTacoma, WA, United States
Full-time

Overview of Position:The Delivery Service Representative plays a vital role in ensuring customer satisfaction through the timely delivery of products.This position involves loading and unloading or... Show more