This is a remote position and will require travel to our hospitals. Position overview:
The Director of Knowledge Management is responsible for helping CURE International scale consistent, high-quality operations across its global network by ensuring that organizational knowledge, best practices, and proven ways of working are captured, standardized, and accessible.
The Director leads the development, governance, and continuous improvement of the CURE Way, CURE International's operating manual. The CURE Way establishes standardized operating procedures and best practices across clinical care, hospital operations, people operations, administration, and spiritual ministry. It serves as a practical guide for how CURE hospitals deliver care, onboard staff, manage hospital systems, and advance the ministry while maintaining consistent standards across the network.
Working closely with hospital leaders, network functional leaders, and technology teams, the Director helps identify, document, and disseminate best practices that strengthen performance across the organization. Through this work, the Director helps ensure that successful approaches can be consistently replicated across existing and future hospitals.
The Director also leads the development and ongoing refinement of the New Hospital Launch Playbook, providing a structured framework that enables new hospitals to achieve operational readiness and deliver high-quality, Christ-centered care from day one.
Why CURE?
Join a mission-driven organization where your leadership will shape how hospitals operate, how teams learn, and how life-changing care reaches more children around the world. This is an opportunity to build lasting organizational impact. You'll collaborate with passionate leaders across multiple countries, shape how CURE grows, preserve knowledge that transforms hospitals, and help launch future hospitals equipped to serve children and families for generations to come.
Key responsibilities:
Required qualifications:
Preferred qualifications:
Director of Knowledge Management • Grand Rapids, MI, United States
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