US Account Manager – Sustainable & Organic Food Ingredients. Remote US. - 20242

Client Relationships | Commercial Growth | Sustainable Food Supply

Ready to build meaningful client relationships while representing a business that has spent more than a century putting people and the planet first?

Do you bring a genuine commitment to world-class customer experience, with the commercial instinct to deepen relationships, uncover opportunity and drive lasting account growth?

Are you excited by the opportunity to help some of the country’s best-known natural and organic food brands source genuinely sustainable ingredients?

At DAABON USA, every shipment of organic palm oil carries a promise: zero deforestation, zero peat, zero land grabs and a fair deal for the farming communities behind it.

We’re looking for a highly organised, relationship-led Account Manager to protect that promise, strengthen our client partnerships and help grow our North American business.

This is not a transactional sales role. It is an opportunity to become a trusted partner to our customers while representing a globally respected, family-owned sustainable agriculture business.

If you’re ready to deliver an exceptional customer experience to much-loved brands and help build a more sustainable food future, we’d love to hear from you. Apply today.

The Role at a Glance:

US Account Manager
Remote – United States plus Adhoc US Travel inc Bi-Annual Meetings in Miami
$90,000 Base Salary
Plus Company Bonus, Healthcare & Benefits
Full Time – Permanent

Company: DAABON USA

Industry: Sustainable Agriculture, Organic Ingredients & Natural Food
Territory: North America

Experience Level: Min 2 years experience in a commercial role

Your Background / Skills: Account Management, Relationship Sales, Customer Success, Client Relationships, Commercial Growth, Food Ingredients, B2B.

Who we are:

DAABON is a 100-year-old, family-owned company and one of Colombia’s largest producers of organic and sustainable crops, including palm oil, bananas, cocoa, coffee, avocados and limes.

Based in the Santa Marta region of Colombia, one of the most biodiverse places on earth, we have spent a century working as caretakers of the land and the communities who depend upon it.

Our operations are entirely deforestation-free. We farm only on land cleared long before we arrived, never operate on peatlands and work closely with local farming communities to create shared, long-term prosperity.

In 1999, we launched Las Alianzas, a partnership programme founded on peace, collaboration and economic opportunity for farming communities.

Today, we are RSPO and organic certified, a signatory to the Amsterdam Declaration on Sustainable Palm Oil and a signatory to The Climate Pledge.

Our purpose is simple:

To transform the palm oil industry through business and farming practices that put people and the environment first.

DAABON USA imports and supplies natural and certified organic palm oil and related products across North America, working with many of the leading brands in the organic and natural food industry.

Our promise, Better Ingredients, Delivering More, reflects our commitment to creating value for the environment, our communities, our customers and future generations.

What we stand for:

• Respect: Creating an inclusive environment that values individuals, communities and cultures.
• Sustainability as a path to prosperity: Supporting long-term environmental, economic and social wellbeing.
• Vertical integration with a global vision: Managing the entire production journey responsibly and efficiently, from farm to market.
• Doing things with passion: Bringing energy, authenticity and care to everything we do.

Your new adventure:

As Account Manager, you’ll take ownership of a portfolio of US customers and become the trusted commercial partner they rely on.

You’ll strengthen existing relationships, unlock new growth opportunities and help expand DAABON’s presence across the natural and organic food market. This is a role for someone who can pair exceptional customer care with sharp commercial judgement, strong organisation and relentless follow-through.

From first conversation to final shipment, you’ll help create a seamless, world-class customer experience. You’ll work closely with the Sales Director, customer service and logistics teams on forecasting, reporting, order planning and delivery, while keeping every detail, commitment and next step moving.

You’ll also represent DAABON at trade shows, customer visits and industry events, champion the voice of the customer internally and play a key role in growing the market for sustainable and organic palm oil across the US.

About You:

You’re a commercially minded relationship-builder who knows that exceptional account management is about far more than keeping in touch. It’s about earning trust, anticipating needs and creating a customer experience that feels seamless from start to finish.

You bring at least two years of experience across sales, account management or customer service, along with a strong track record of managing ongoing key client relationships. You’re confident, responsive and dependable, with the judgement to spot opportunity and the discipline to follow every commitment through.

Naturally organised, you can manage multiple accounts, priorities and moving parts without losing sight of the detail. You communicate with clarity and professionalism, work confidently with CRM systems and Microsoft Office, and collaborate easily across sales, customer service and operations.

You’ll also be comfortable thriving in a remote environment, staying visible, accountable and connected, with the flexibility to travel across the US for customer meetings, trade shows and industry events.

Desirable:

• Bachelor’s degree
• Experience within the natural, organic or wider food industry
• Experience selling food ingredients, commodities or related products
• Knowledge of sustainable agriculture or responsible sourcing
• Spanish language skills

Why Join DAABON USA?

• Represent a globally respected, century-old family business
• Help some of North America’s leading natural and organic food brands source more sustainable ingredients
• Build long-term client partnerships rather than pursue purely transactional sales
• Join a business with a genuine commitment to zero deforestation and responsible farming
• Support farming communities through a model based on shared economic prosperity
• Work remotely from anywhere in the United States
• Receive a competitive $90,000 base salary
• Benefit from a company bonus and healthcare provision
• Enjoy a high-autonomy role with direct commercial impact
• Become part of a purpose-led organisation working to transform the palm oil industry

This is an opportunity to build strong commercial relationships while helping prove that sustainable agriculture, responsible business and long-term prosperity can grow together.

Apply today and help deliver an exceptional customer experience to much-loved brands, while championing better, more sustainable ingredients.

DAABON USA is an equal opportunity employer.

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