Serve as an FSR Analyst
Work side-by-side with analysts to train and mentor users
Troubleshoot technical issues and develop new use cases
Solve unique and challenging problems
Help facilitate collaboration across a global enterprise
Provide desk-side training to analysts
Train analysts/operators in a classroom and operational setting
Staff the Help Desk
Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product
Attend and provide assistance during daily briefings with senior leaders
Identify valuable workflows for analysts and gain an understanding of their specific needs
Then applying this in a transformative way to the product
Aid analysts in the development and enhancement of geo-spatial tools
Facilitate insights, informed decision-making, and responses to various operational questions
Qualifications:
5+ years of experience fusing intelligence capabilities in support of operations
Prior experience with one of the following platforms required:
Gotham, AIDP, Gaia, Maven or Foundry
Technical background with working knowledge of the following highly preferred:
HTML, Ruby, Python and/or Java
Hardware, networks, and server administration
Strong communication skills with the ability to break down, explain, and demonstrate complex concepts
Strong knowledge of Excel
Demonstrated experience working within the Department of Defense
To include joint capacities and interactions with high-ranking military officials
Required: Active DoD TS/SCI Clearance Job Type: Full-time
Please send your resume to careers@dci-solutions.com
Field Support Representative Honolulu, HI • Honolulu, HI, United States
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