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NOVALINK SOLUTIONS LLC
Quality Assurance AnalystNOVALINK SOLUTIONS LLC • Remote, Connecticut, United States
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Quality Assurance Analyst

Quality Assurance Analyst

NOVALINK SOLUTIONS LLC • Remote, Connecticut, United States
10 days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility
  • Maintain and organize testing data to allow for focused application of remediation efforts
  • Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues
  • Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need
  • Develop test cases and improve testing protocols, to allow for the deepest discovery of issues
  • Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions
  • Evaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital services
  • Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey
  • Support performance scoring, compliance tracking, and analysis reports
  • Align with State Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements
  • Execute and iterate manual accessibility testing for all state digital assets, before and after remediation
  • Integrate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work
  • Clearly communicate testing outcomes and provide expertise to help stakeholders understand results
  • Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts
  • Establish and maintain effective relationships across multiple teams to help support accessibility work at the State.

Requirements:

  • Bachelor’s degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction
  • 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods
  • 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices
  • Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards
  • Strong proficiency in HTML, ARIA, and semantic markup knowledge
  • Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams
  • Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems
  • Strong understanding of responsive web design principles, techniques, and frameworks.

Benefits:

  • Health insurance
  • 401(k) plan
  • Flexible work arrangements
  • Professional development opportunities
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Quality Assurance Analyst • Remote, Connecticut, United States

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