SciStarter Volunteer Network Coordinator

Administrative Operations Specialist 3

Job Family: Administrative Operations

Time Type: Full time

Max Pay Depends on experience: $68,000.00 USD Annual

Position Salary Range: $58,000 - $68,000 per year; DOE

Job Profile Summary:

Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

The SciStarter Volunteer Network Program Coordinator will take primary responsibility to develop and sustain a network of volunteers who are trained to interface with local libraries and other local organizations to promote awareness and use of citizen science in their communities. The network currently involves two tier levels: "Champions" who generally promote and advocate for citizen science in their communities, and fully certified "Ambassadors" who engage in additional training, background checks, and have an online presence in the SciStarter Ambassador Directory as a resource for librarians and others.

Essential Duties:

• Host regular volunteer webinars to recruit, engage, and sustain volunteer Ambassadors and Champions, working with other team members, project leaders, scientists, volunteers, and community groups to ensure content is engaging and informative.
• Coordinate recruitment of new Ambassadors working with team members to promote the program through SciStarter, Idealist.org, and other partner organizations and channels.
• Review and shepherd candidates through the volunteer onboarding system.
• Conduct regularly scheduled Ambassador Orientation events.
• Conduct background checks on Ambassador-level candidates to assess potential risks and to ensure a safe environment for all program stakeholders.
• Revise the Ambassador handbook as needed to keep content updated and relevant.
• Coordinate purchasing and distribution of volunteer materials (promotional literature, volunteer shirts and badges, give-away stickers, buttons, etc.) to support volunteer events.
• Coordinate and plan events associated with corporate volunteer programs, encouraging employee volunteerism in citizen science.
• Support team at in-person events (library conferences, recruitment events, etc.) as needed, including local events and events requiring in-state and out-of-state travel.
• Support and troubleshoot volunteer inquiries and issues; support library inquiries as they pertain to the volunteer network.
• Coordinate with front-end and back-end development teams to support improvements to SciStarter's Ambassador web pages.
• Maintain regular communications with volunteers through newsletters, social media, and other channels; respond to inquiries as needed.
• Help coordinate SciStarter's day-to-day operations across programs and teams.
• Supervise student workers as needed.
• Support other team members activities and events leading up to and during Citizen Science Month, including partner engagement and program execution.
• Support development of new citizen science resources (digital and print).
• Support leadership in executing organizational priorities and improving internal processes.
• Expected to be responsive to customers; engaged in work production; and resourceful, flexible, and respectful of others.
• Attend weekly SciStarter team calls.

Desired Qualifications:

• Bachelor's or equivalent.
• Experience working with volunteer programs.
• Excellent communication skills; Experience in Canva, WordPress, Google Docs, Excel, and PowerPoint.
• Experience with Asana is a plus.

Working Environment:

• Climate-controlled office setting subject to extended periods of being in a stationary position.
• Regular use of a computer and other office productivity equipment, such as a calculator, copy machine and printer.
• Ability to clearly communicate and exchange accurate information to perform essential duties.

Driving is not required for this position.

Location: Campus: Tempe

Funding: Grant Funded

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.