Talent.com
East Bank Club
Market Team LeaderEast Bank Club • Chicago, IL, United States
No longer accepting applications
Market Team Leader

Market Team Leader

East Bank Club • Chicago, IL, United States
18 days ago
Salary
$22.00 hourly
Job type
  • Full-time
Job description

Market Team Lead

The Market Team Lead supports the daily operation of the Market by leading the team on the floor, ensuring exceptional member service, maintaining merchandising and food safety standards, and coaching team members to deliver a consistent East Bank Club experience.

This position serves as the leader on duty in the absence of a manager by providing direction, answering questions, resolving routine operational issues, and ensuring daily standards are consistently executed. The Market Team Lead works alongside the team while fostering a positive, collaborative work environment and helping develop future Market Clerks through ongoing coaching, training, and support.

Pay rate: $22.00 per hour.

Leadership & Team Development:

  • Lead daily operations of the Market in the absence of management while maintaining East Bank Club service standards.
  • Support the onboarding and training of new Market Clerks through demonstration, coaching, and performance feedback until proficiency is achieved.
  • Serve as a role model by consistently demonstrating professionalism, accountability, teamwork, and a positive attitude.
  • Delegate daily responsibilities and prioritize tasks based on business needs.
  • Provide ongoing coaching and constructive feedback to reinforce standards and encourage continuous improvement.
  • Foster a supportive, respectful, and collaborative work environment.
  • Act as the primary resource for team members by answering questions and assisting with operational challenges.
  • Exercise sound judgment in resolving routine operational or member service issues while recognizing situations that require management involvement.
  • Communicate important operational updates, staffing concerns, member feedback, and facility issues to Market Management.

Member Experience:

  • Deliver exceptional hospitality by greeting members and guests in a friendly, professional manner.
  • Anticipate member needs while providing knowledgeable recommendations and suggestive selling.
  • Resolve routine member concerns promptly while maintaining a positive experience.
  • Ensure every member interaction reflects the East Bank Club's hospitality standards.

Operations:

  • Execute all Market opening, shift change, and closing procedures.
  • Ensure daily operational standards are consistently maintained throughout the shift.
  • Monitor workflow and adjust priorities to meet changing business demands.
  • Assist with catering orders and support team members with order entry and execution.
  • Maintain working knowledge of the POS system, including approved Team Lead functions such as voids, credits, reports, and troubleshooting.
  • Initiate maintenance requests for equipment or facility concerns and communicate follow-up needs to management.
  • Maintain proactive communication with Market Management, Culinary, and fellow team members regarding operational needs.

Quality Assurance:

  • Conduct routine floor walks to ensure operational standards are consistently maintained.
  • Verify that products meet quality, freshness, and presentation expectations.
  • Monitor overall appearance of the Market to ensure it remains clean, organized, and member-ready at all times.

Other Duties:

Perform all other duties as assigned by management.

Create a job alert for this search

Market Team Leader • Chicago, IL, United States

Similar jobs

Key Holder

ComotoTinley Park, IL, United States
Full-time +1

Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts acro... Show more

 • Promoted

Growth Leader - Technology Sector

AONChicago, IL, United States
Full-time +1

Growth Leader Technology Sector.The Growth Leader will spearhead efforts to build and activate a community across Talent Solutions in the Technology sector.This role is responsible for leading a t... Show more

 • Promoted

Team Leader

Chick-fil-AChicago, IL, United States
Full-time +1

A resume for this role must be submitted.Any applications submitted without a resume will be rejected.A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A cu... Show more

 • Promoted

Consumer Research Panel Member

GL IncHighland Park, Illinois
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Large Tier/Mid-Market Onboarding Manager

Albiware Inc.Chicago, IL, United States
Full-time

Albi is seeking an experienced and highly organized Large Tier Onboarding Manager to lead onboarding for our mid-market and enterprise clients.This role is critical in ensuring our larger, more com... Show more

 • Promoted

Telephone Lead Generator

RamproZion, IL, United States
Full-time

RamPro is a commercial facilities cleaning company specializing in kitchen exhaust systems, kitchen deep cleaning, and front of house cleaning and sanitization.We provide comprehensive cleaning ser... Show more

 • Promoted

Team Member 419

Burger KingHighland Park, IL, United States
Full-time

Job Opportunity At Burger King.We are a growing Burger King franchise with upward mobility.As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well ... Show more

 • Promoted

Team Leader

Alphabe InsightChicago, IL, United States
Full-time

Dinamic As Group is a forward-thinking organization focused on building meaningful brand connections and delivering measurable growth for our partners.We believe in strategic engagement, strong mar... Show more

 • Promoted

Go To Market Enablement - Team Lead

Dynamic YieldChicago, IL, United States
Full-time +1

Go To Market Enablement - Team Lead.The Go-To-Market enablement team lead is responsible for driving successful product launches and ensuring GTM teams are fully equipped to position, sell, and sup... Show more

 • Promoted

Team Leader

Jeni's Splendid Ice CreamsChicago, IL, United States
Part-time

Team Leader Position at Jeni's Splendid Ice Creams.In Chicago, the starting hourly base pay rate for Team Jeni's part-time Team Leaders is $17.Team Leaders are eligible for tips, overtime and holid... Show more

 • Promoted

MIT

SnipesMatteson, IL, United States
Full-time

SNIPES Manager In Training (MIT).We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker an... Show more

 • Promoted

Team Leader

PrimarkChicago, IL, United States
Full-time

Because you don't just succeed you exceed.Expanding teams, capabilities, and ambitions.And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences f... Show more

 • Promoted

AVP, Team Leader

ChubbChicago, IL, United States
Full-time

Executive Underwriter, Team LeaderChubb Global Casualty (CGC) Domestic is looking for an applicant to fill the position of Executive Underwriter, Team Leader in our Chicago Branch.Chubb Global Casu... Show more

 • Promoted

Team Lead Portfolio Management, Commercial

Wintrust FinancialOak Lawn, IL, United States
Full-time

Team Lead Portfolio Management, Commercial Banking.Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-ban... Show more

 • Promoted

Senior Product Manager - Team Lead

MorningstarChicago, IL, United States
Full-time

The Workplace business unit focuses on helping individuals achieve better outcomes by working with institutional clients in the global defined contribution and workplace markets.This is a high grow... Show more

 • Promoted

Hill's Pet Food Brand Ambassador 2016-56228

CROSSMARKHighland Park, IL, United States
Part-time +1

Hill's Pet Food Brand Ambassador.CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering ... Show more

 • Promoted

Service Advisor

SkipperBud'sWinthrop Harbor, IL, United States
Full-time

OVERVIEW: The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers.Responsibilities include working with the customer (either internal or externa... Show more

 • Promoted

Team Leader

H&R BlockChicago, IL, United States
Full-time

Team LeaderAt H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.W... Show more

 • Promoted

Crimson Rise Team Lead

Crimson EducationChicago, Illinois, United States
Full-time

Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15.We help ambitious students gain admission to the world’s to... Show more

Retail Team Manager

Portables USAPalos Heights, IL, United States
Full-time

Join us as a Retail Team Manager in our stores.Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company ser... Show more