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Expivia Interaction Marketing Group Inc.
Customer Service RepresentativeExpivia Interaction Marketing Group Inc. • Remote, Connecticut, United States
Customer Service Representative

Customer Service Representative

Expivia Interaction Marketing Group Inc. • Remote, Connecticut, United States
9 days ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.

Requirements:

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.

Benefits:

  • 100% Remote Position
  • Competitive Pay: $18.00–$19.50 per hour
  • Paid Training from Day One
  • Health Insurance Available
  • Paid Holidays
  • Supportive Leadership & Team Environment
  • Ongoing Coaching & Development
  • Career Growth Opportunities
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Customer Service Representative • Remote, Connecticut, United States

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