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Lincoln Orthopedic Physical Therapy
Patient Care CoordinatorLincoln Orthopedic Physical Therapy • Lincoln, Nebraska, United States
Patient Care Coordinator

Patient Care Coordinator

Lincoln Orthopedic Physical Therapy • Lincoln, Nebraska, United States
10 days ago
Job type
  • Full-time
Job description
Job Description

We're looking for a friendly, organized, and motivated Patient Care Coordinator to become the first impression of our practice. If you enjoy helping people, thrive in a fast-paced healthcare environment, and take pride in delivering outstanding customer service, we'd love to meet you. Welcome patients with professionalism, warmth, and compassion.

  • Register new patients and accurately collect demographic, insurance, and financial information
  • Schedule, reschedule, and confirm patient appointments using electronic scheduling systems
  • Verify patient insurance eligibility, benefits, deductibles, copayments, coinsurance, and coverage limitations before treatment
  • Obtain and track prior authorizations, referrals, and precertification’s to ensure timely patient care
  • Notify patients of insurance benefits, estimated financial responsibility, and any authorization requirements.
  • Collect copayments, balances, and process patient payments according to office procedures
  • Communicate effectively with therapists regarding scheduling needs and patient concerns
  • Answer multi-line phones and respond promptly to patient inquiries

Qualifications

  • High school diploma or GED required
  • Minimum of one year of medical front office, medical receptionist, or healthcare administrative experience preferred
  • Experience verifying insurance benefits and obtaining prior authorizations is preferred.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook
  • Experience with electronic medical records (EMR) preferred
  • Strong computer and data entry skills with excellent attention to detail
  • Outstanding verbal and written communication skills
  • Excellent organizational and time management abilities
  • Ability to multitask while maintaining accuracy in a fast-paced environment
  • Dependable, self-motivated, and adaptable to changing priorities
  • Positive attitude with a strong commitment to teamwork and patient-centered care


Additional Information

The ideal candidate is someone who:

  • Loves interacting with people and creating positive first impressions
  • Takes ownership of their work and follows through on commitments
  • Thrives in a collaborative, team-oriented environment
  • Maintains professionalism under pressure
  • Is organized, proactive, and solutions-focused
  • Understands that exceptional patient care begins at the front desk

If you're looking for a career where your work truly makes a difference in people's lives every day, we'd love to hear from you. Join LOPT and become part of a team dedicated to helping our patients move better, feel better, and live better.

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Patient Care Coordinator • Lincoln, Nebraska, United States

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