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CleanSlate
Area ManagerCleanSlate • Holyoke, MA, United States
Area Manager

Area Manager

CleanSlate • Holyoke, MA, United States
10 days ago
Job type
  • Full-time
Job description

Area Manager

We are seeking a dynamic Area Manager to oversee daily operations for up to 10 outpatient healthcare centers. In this high-impact leadership role, you'll partner with Center Medical Directors in a dyad leadership model to ensure operational excellence, a superior patient experience, and engaged, high-performing teams. You'll be responsible for driving results, managing performance, and implementing strategies that align with organizational goals.

  • Oversee and support multiple centers, ensuring high-quality patient care, operational efficiency, and service excellence
  • Supervise and mentor Center Managers, Center Supervisors, and clinic support staff
  • Develop and monitor center performance goals, metrics, and outcomes
  • Lead recruitment, onboarding, and performance management processes for operational staff
  • Ensure compliance with regulations, payer requirements, and internal policies
  • Monitor patient flow, service delivery, and satisfaction; address and resolve escalated patient concerns
  • Manage staffing schedules, resource utilization, and facility upkeep
  • Collaborate with leadership on strategic planning, budgeting, and growth initiatives
  • Analyze market conditions and identify opportunities for referral growth and service expansion
  • Oversee marketing, public relations, and community outreach efforts
  • Prepare and interpret operational and financial reports to ensure budget adherence
  • Lead continuous improvement initiatives to enhance workflow, efficiency, and patient outcomes

Bachelor's degree preferred; 5+ years of management experience in a fast-paced medical office accepted in lieu of degree. Proven success in multi-site operations leadership. Strong understanding of healthcare compliance, patient experience, and operational metrics. Excellent communication, problem-solving, and decision-making skills. Ability to travel regularly between assigned centers.

  • Leadership role with direct impact on patient care and operational success
  • Opportunity to work across multiple locations, driving performance and growth
  • Competitive salary and performance-based incentives
  • Comprehensive benefits package including medical, dental, and vision coverage, 401(k) with company match, and company-paid life and disability insurance
  • Generous PTO, paid holidays, and floating holiday

Lead with vision. Drive operational excellence. Apply today to guide high-performing teams and elevate patient care across multiple centers.

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Area Manager • Holyoke, MA, United States

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