Foodservice Equipment Reliability Technologist (HVAC/R)

Join Colliers: Elevate uptime for a premier restaurant brand

At Colliers, enterprising people power our growth. In this role, you’ll be the on-the-ground expert ensuring Chick-fil-A kitchens and facility systems perform to spec. You’ll operate with independence in your local market, supported by a robust network of OEM training, diagnostics resources, and responsive operations teams.

Role focus

• Perform end-to-end equipment lifecycle tasks: troubleshooting, diagnostics, repair, installation, and removal.
• Maintain commercial cooking platforms, sealed refrigeration, specialty foodservice equipment, and base building HVAC systems.
• Meet service level agreements by responding promptly to Operator requests.
• Service and calibrate equipment from Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, and Garland grills.
• Partner with manufacturers for advanced diagnosis and accurate parts identification; complete professional installations of ordered parts.
• Work in tandem with the Chick-fil-A Technical Assistance Team to resolve complex issues onsite.
• Execute precise documentation: work orders, timekeeping, receipts, truck stock inventory, using mobile tools and Microsoft Office.
• Maintain an orderly vehicle, tool set, and parts inventory to maximize field efficiency.
• Participate in an after-hours on-call rotation for urgent needs.
• Adhere to safety standards and accident-prevention procedures without exception.
• Pursue continuous OEM training/certifications; engage productively with equipment partners, suppliers, and vendors.
• Consistently achieve productivity metrics aligned with company benchmarks.

Qualifications

• Technical trade program and/or significant hands-on experience; minimum 5+ years in a related trade (or equivalent).
• Expertise in one or more: sealed refrigeration/HVAC, electrical, mechanical, process controls, hot-side cooking systems, or mechanical power transmission.
• Background in servicing kitchen equipment, facilities, or construction systems.
• EPA Universal Certification.
• Valid driver’s license with proof of insurance and a safe driving history (MVR required); able to operate company vehicles safely.
• Mechanical aptitude; fluent in reading schematics/diagrams; strong troubleshooting capability.
• Competent with Microsoft Word, Excel, and mobile service applications; excellent written/verbal communication.
• Self-directed, dependable, and service-oriented.

Proficiency profile

• HVAC/R Systems
• Electrical Troubleshooting
• Environmental Protection Agency (EPA) Certification
• HVAC Maintenance, Troubleshooting, and Repair
• Maintenance and Repair Fundamentals
• Field Service Readiness
• Equipment Diagnostics & Troubleshooting
• Equipment Installation & Wiring

Territory travel

• 100% field travel within a defined local market.
• Limited overnight travel, primarily for onboarding and training.

Physical requirements

• Availability for extended work during emergencies/priority events (with overtime).
• Lift/carry/push/pull up to 50 lbs.
• Climb ladders and stairs up to two stories (ladder safety training provided). Roof access ladders are provided; loading/unloading a large ladder from the van is not typical.
• Frequent bending, twisting, kneeling, crouching, and crawling.
• Extended periods of standing and walking on even/uneven surfaces.
• Frequent arm, wrist, and hand use to operate tools/machinery.
• Work indoors/outdoors in varying weather.

Compensation and benefits

We offer competitive compensation and a comprehensive benefits package, including a full range of healthcare benefits, paid time off, and a 401(k). You’ll gain autonomy, strong technical/operational support, and continuous OEM learning.

Apply

Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.

Legal statements

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.