Training & LMS Program Manager

Training & LMS Program Manager

National Rarities is a premier estate buying company based out of St. Louis, Missouri, steadily growing over 50% year over year. Partnering with jewelers across the nation, National Rarities offers 3 to 4 day estate buying events that provide customers an opportunity to bring their unwanted valuables for an honest evaluation and a no-obligation offer. We offer a positive, innovative culture that balances goal-oriented rewards, on-the-job training, and quarterly team-building sessions to engage a self-driven efficient team.

We're looking for a Training & LMS Program Manager to join our Learning & Development team. This is a unique opportunity to build something from the ground up; researching and implementing our first Learning Management System, converting our existing training content for virtual delivery, and helping shape how learning happens at National Rarities for years to come.

This role is a blend of strategic thinking and hands-on doing. You'll collaborate closely with the Senior Director of Development and partner with department leaders, subject matter experts, and our existing onsite trainers to expand the reach and impact of our training programs. If you love rolling up your sleeves, thrive in environments where the path isn't always fully paved, and get energized by building things that make a real difference for people--this might be exactly the right fit.

LMS Research, Implementation & Administration

Lead the evaluation, selection, and implementation of National Rarities' first Learning Management System (LMS)

Serve as the primary LMS administrator managing users, permissions, course libraries, and system settings

Build and maintain virtual learning pathways for remote and field-based employees

Ensure the LMS is intuitive, well-organized, and set up for long-term scalability

Stay current on LMS trends and make recommendations for continuous platform improvement

Virtual Training Conversion & Content Development

Convert existing in-person training programs into engaging virtual and self-paced learning experiences

Design and develop e-learning modules, video content, digital job aids, assessments, and blended learning curricula

Collaborate with onsite trainers and subject matter experts to translate operational knowledge into polished learning content

Develop role-specific training for both traveling field employees and corporate team members

Ensure all content reflects adult learning best practices and National Rarities' culture and values

Program Development & Instructional Design

Support the design and continuous improvement of onboarding, performance, leadership development, and career growth programs

Conduct needs assessments to identify skill gaps and training opportunities across departments

Develop structured learning pathways for individual contributors, supervisors, and future leaders

Partner with the Senior Director of Development and department leaders to align learning solutions with business goals

Training Administration & Coordination

Own and manage the training and development calendar, coordinating scheduling across departments and locations

Track and maintain continuing education records, certifications, and employee development progress

Monitor training completion rates, participation data, and learning metrics

Maintain organized training documentation, resources, and records

Evaluate training effectiveness using participant feedback, assessments, and performance outcomes

Cross-Functional Partnership & Culture

Build strong working relationships with Operations, HR, Recruiting, and department leaders

Support organizational change initiatives through thoughtful training and communication strategies

Champion a culture of continuous learning and professional growth throughout the organization

Facilitate workshops or training sessions as needed

Flexibility & Growth Mindset

This role is intentionally a bit undefined and that's by design. As National Rarities grows and our learning needs evolve, this position will grow with us. We're looking for someone comfortable navigating ambiguity, excited to identify needs and take initiative, and energized by the opportunity to help shape what this role becomes over time.

Requirements

Bachelor's degree in Instructional Design, Learning & Development, Education, Organizational Development, or a related field

35 years of experience in instructional design, learning & development, training, or a related field

Demonstrated experience researching, implementing, or administering a Learning Management System

Proven ability to convert in-person training to virtual or blended learning formats

Background in corporate training and leadership development programs

Strong instructional design skills and familiarity with adult learning principles

Highly organized with the ability to manage multiple projects, deadlines, and shifting priorities

Strong written, verbal, and presentation skills

Collaborative, curious, driven, and self-directed, comfortable working with minimal oversight

Professional, collaborative, and positive demeanor who works well with others and maintains a growth mindset

Experience facilitating live or virtual workshops and training sessions

Benefits

Health Insurance: Company contributions for Medical, Dental, and Vision

401(k): With a generous company match

PTO: 15 days after 60 days of employment

Paid holidays and family leave

$250 annual attire reimbursement

$20/month phone reimbursement

Optional Coverage: Voluntary Short-Term Disability and Voluntary Additional Life Insurance