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Derek Gromko - State Farm Agent
Customer Care Manager - State Farm Agent Team MemberDerek Gromko - State Farm Agent • Cheshire, CT, US
Customer Care Manager - State Farm Agent Team Member

Customer Care Manager - State Farm Agent Team Member

Derek Gromko - State Farm Agent • Cheshire, CT, US
30+ days ago
Salary
$22.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Free food & snacks

ABOUT OUR AGENCY:
The Gromko Insurance Agency opened in 2005. Our office is built on a strong, family-first atmosphere where people feel supported, valued, and encouraged to succeed. We believe hard work should be rewarded, both professionally and financially, and we make work-life balance a core part of our culture. This is an environment where team members can grow their careers while still prioritizing what matters most outside of work.

For our team, we offer a Simple IRA, license reimbursement, and a supportive, stable workplace focused on long-term success. We’re looking for individuals who want to be part of a close-knit team, take pride in their work, and build a meaningful career in an agency that truly cares about its people.
.
Location Address: 366 South Main St. Cheshire, CT 06410 (Mon-Fri 9am-5pm) Not Remote

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.


Responsibilities
  • Manage customer inquiries and support daily service activities.
  • Handle auto & home insurance questions
  • Coordinate team communication to maintain efficient workflows.
  • Assist with account updates and billing inquiries.

Qualifications
  • Excellent communication and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Prior experience in customer service, office management, Sales or administrative support preferred.
  • Must be able to obtain applicable state insurance licenses.
  • Bilingual Spanish preferred


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Customer Care Manager - State Farm Agent Team Member • Cheshire, CT, US

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