Responsible for the coordination and administration of operational duties directly related to business operations of the company and its customers.
Manages customer base and provides service that meets or exceeds customer expectations.
Develops and maintains traffic lanes in coordination with various departments within the organization.
Solicits outbound freight to deliver within an assigned geographic territory.
Enters available loads with required information to properly dispatch and pick up the load.
Schedules all loading and unloading appointments.
Tracks all shipments while under dispatch from the time the load is picked up until it is delivered.
Assigns and dispatches equipment based on load criteria.
Maintains proper trailer pools within an assigned area.
Monitors driver logbook hours so that drivers do not exceed the number of legal hours as permitted by the Department of Transportation.
Maintains proper communication and cooperation with drivers, customers, and coworkers.
Provides mutual support during absence of other team members during peak times (i.e., meal periods, breaks, etc.).
Handles driver issues and needs in a timely and professional manner.
Travels as needed.
Assists with special projects as needed.
Establishes and maintains positive working relationships with others.
Receives and carries out instructions.
Manages regular and predictable attendance.
Performs other duties as assigned.
Excellent verbal and written communication skills.
Proficient with Microsoft Office Suite or related software.
Bachelor's degree from four-year college or university; or one to two years of related experience and/or training; or equivalent combination of education and experience.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 10 pounds at times.
Ability to travel.
Operations Associate • Lincoln, NE, United States
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