Quality Program Specialist
The mission of Quality and Risk Management (QRM) is to manage the risk in our growing and increasingly complex business to improve financial performance and protect the firm's assets and reputation. The Quality Program team sits within QRM and supports delivery quality by providing objective, timely, and actionable feedback to engagement teams and facilitating the identification of systemic quality issues across industries and offering portfolios. We welcome candidates with strong transferrable skills and a diverse professional background. Prior QRM experience is not required. We offer robust onboarding and training that will prepare you to be successful in our organization by focusing on how to leverage the skills and strengths you bring. Join Deloitte's QRM team where your experience will directly influence quality, risk, and engagement decisions across a designated industry. You'll partner with senior leaders across Quality, Risk, and Finance to identify emerging issues, elevate insights, and help drive action in a fast-moving environment. This is a strong opportunity for someone who wants to bring perspective, visibility, and real influence to the table.
Quality Specialists support the Quality Program, with a focus on financial risk inquiry, analyzing and raising visibility to high-risk engagements, and supporting timely escalation of quality concerns. This role works closely with Quality and Risk leaders, Finance Risk Leaders, and other stakeholders to maintain visibility into engagement health, support risk-related discussions, and help ensure quality issues are tracked, communicated, and addressed.
Core responsibilities for the role include:
- Oversight and contextual ownership of industry engagements
- Quality program operations
- Manages bi-directional relationships
A successful candidate will possess these skills:
- Demonstrated project management and organizational skills
- Strong problem-solving and analytical skills
- Effective communication and stakeholder management skills
- Sound professional judgment and adaptability
Qualifications:
- Required: 5+ years of experience in project management, program management, or engagement oversight BBA/BA/BS in related field
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Preferred: 5+ years of experience in quality management or risk management Masters' Degree in related field a plus
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,600 $188,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.