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Senior Manager, Management Consulting - HealthcareBDO • Norfolk, VA, United States
Senior Manager, Management Consulting - Healthcare

Senior Manager, Management Consulting - Healthcare

BDO • Norfolk, VA, United States
6 hours ago
Job type
  • Temporary
Job description

Healthcare Revenue Cycle Senior Manager

The Healthcare Revenue Cycle Senior Manager provides clients with senior-level healthcare consulting services by assessing the client's business needs, recommending and implementing solutions, and managing BDO and client staff in this process. Position reflects significant industry experience in a hospital or practice setting commensurate with a senior leadership role.

Job Duties

  • Develops central patient access and revenue cycle functions on a project basis similar to:
    • Single business office for professional and hospital services
    • Central patient access unit for registration and scheduling
    • Standardized policies and procedures
  • Assesses revenue cycles:
    • Thoroughly reviews front and backend operations
    • Analyzes and redesigns workflow
    • Conducts performance metrics and benchmarking
    • Analyzes report functions and results thereof
    • Reviews revenue cycle systems, including third party solutions
    • Reviews charge capture (manual and EHR) and reconciliation processes
    • Identifies and prioritizes opportunities for improvement
    • Examines and provides recommendations for staffing size, structure & benchmarking
  • Acts as Charge Data Master, overseeing projects to include:
    • Physician Education
    • Coding and compliance audits
    • EHR form/template assessment
    • Code scrubber technologies
    • CDM Assessment and Maintenance
  • Manages interim revenue cycle for clients, as needed in similar capacity to:
    • Executive leadership
    • Supervisors
    • Third-party contracting and settlement negotiations
    • Vendor selection for outsourced billing management
  • Supervises the day-to-day workload on assigned engagements and reviews work product
  • Up-sells after initial engagement, as relevant
  • Travels 50% or more of the time to client sites
  • Other duties as required

Supervisory Responsibilities

  • Provides leadership and takes ownership of large projects from start to finish to ensure client satisfaction and to meet the project goals and objectives
  • Communicates with BDO senior leadership and client management to meet budget and target dates

Qualifications, Knowledge, Skills and Abilities

Education:

  • Bachelor's degree, required

Experience:

  • Fifteen (15) or more years of healthcare finance, revenue cycle operations, clinical operations, or vendor/consultant-based experience, required
  • Five (5) or more years' experience with healthcare EHR vendor systems for large group practices, and or hospitals, required

License(s)/Certification(s)/Affiliation(s):

  • Epic Certification, preferred

Software:

  • Proficiency in the use of Microsoft Office Suite, MS Project, Visio, and SharePoint, required
  • Proficiency in the use of Epic, Cerner, or athenaIDX, preferred

Other Knowledge, Skills & Abilities:

  • Executive presence, with the ability to act as primary contact on assigned engagements
  • Excellent verbal and written communication skills, as well as presentation skills
  • Strong analytical and advanced research skills related to industry trends, market competition and technology
  • Solid organizational skills, especially the ability to meet project deadlines with a focus on details
  • Ability to successfully multi-task while working independently or within a group environment
  • Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
  • Ability to interact effectively with people at all organizational levels of the Firm and with clients
  • Capacity to build and maintain strong relationships with internal and client personnel
  • Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel
  • Ability to travel 50% or more, required

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $115,000 - $170,000 NYC/Long Island/Westchester Range: $115,000 - $170,000 Maryland Range: $115,000 - $170,000

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Senior Manager, Management Consulting - Healthcare • Norfolk, VA, United States

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