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Lawley
Employee Benefits Operations AnalystLawley • Buffalo, NY, United States
Employee Benefits Operations Analyst

Employee Benefits Operations Analyst

Lawley • Buffalo, NY, United States
9 days ago
Job type
  • Full-time
Job description

Job Title

These are the fundamental components of the job:

  • Support current business applications including technical assistance to 350+ end users
  • Design internal business process flow charts to reduce steps while providing appropriate audit controls and management reports
  • Develop audit procedures, end user test plans and other quality assurance assessments to meet project objectives, including new software applications and system upgrades
  • Evaluate current technology use and make recommendations to improve efficiencies as needed

Other functions of the job:

  • Understand each position in the agency and the impact of those positions' agency-wide
  • Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

  • Bachelor's degree in related field
  • Minimum of 3 years of experience in a business analyst, project management or comparable position
  • Application development, troubleshooting and updated experience
  • Windows OS, MSOffice, Adobe Application expertise desired
  • Familiarity of relational databases including SQL or Crystal Reports preferred
  • Demonstrated relationship building skills
  • Ability to work well independently and on a team
  • Incredible attention to detail and organizational skills
  • Experience with Salesforce, QlikView or Applied/EPIC (insurance specific system) is a plus
  • Experience utilizing data integration tools such as Informatica a plus
  • Positive attitude, even in a fast-paced environment
  • A passion to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Methodical, yet swift decision-making skills
  • Precise verbal and written communication skills, even under time constraints

A bit about Lawley!

  • We are not a call center environment
  • We achieve success by building genuine relationships together, with our teams and clients
  • We are a family owned insurance broker (70+ years!)
  • We are deeply committed to the communities we serve and love to get involved
  • We work hard and play hard!!!

Why Lawley?

  • Competitive salary and referral bonuses!
  • Expansive Benefits (Medical, Dental, Visionand SO many more)
  • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule available 1st day!
  • Company 401K contribution received starting Day 1 (for participants 21+ years old)
  • Educational support, career development, and growth opportunities
  • Job Security (we've never had a lay-off, even during the pandemic)
  • Flexibility, including hybrid schedules! Business hours 8am-4:30pm
  • Comfortable, family-oriented culture, with an emphasis on work life balance
  • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
  • Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $45,000.00 to $72,737.50.

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Employee Benefits Operations Analyst • Buffalo, NY, United States

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