New Horizons Residential Program Manager
New Horizons is a nonprofit organization dedicated to serving individuals with special needs. With over 70 years of experience, we are committed to enhancing their quality of life and promoting their independence and inclusion in the community.
Position Type: Full-Time, Exempt
Schedule: Monday - Friday, 9 AM to 5 PM, followed by evening on-call duties from 5 PM onward and backup on-call coverage one weekend per month.
Salary: $70,720.00 per year
In collaboration with the Director of Residential Services, oversees the management and the coordination of the operations of the ICF-DDH homes within the Residential Program.
Essential duties and responsibilities include the following:
- Oversee and coordinate day-to-day operations of the ICF-DDH facilities and programs.
- Oversee resident affairs, which include but are not limited to, placement/termination, behavior intervention, skills training, financial resources, health maintenance, day programs, respite services, and recreational activities.
- Coordinate with the Counseling Department, Regional Center, resident family, ICF-DDH professionals, IPS/T, and direct care staff for effective resident supervision, active treatment, habilitation, health maintenance and evaluation.
- Maintain liaison with all monitoring agencies, such as Department of Public Health and Regional Center to ensure compliance with licensing and certification and other regulatory standards.
- Writes and submits all plans of corrections for all inspection findings. Ensure plans are reviewed and approved by Director of Residential Services before submission.
- Oversee home maintenance and repair, food purchase and menu implementation (with consultation from the facilities' dietician).
- With the assistance of the IDT members, write the residents' Individual Service Plans.
- Write monthly resident progress notes.
- Recommend needed equipment and supplies for the program to the Director of Residential Services.
- Conduct monthly facility inspections to assure that all standards meet Department of Public Health licensing and certification and HUD specifications.
- Participate in mock surveys for all residential homes.
- Responsible for overseeing that the Resident Unit Records are properly maintained.
- Will provide a minimum of 1.75 hours per week, per resident, of needed services.
- On call 24 hours per day, 7 days a week.
- Designated facility representative for receiving licensing officials. Will contact Director of Residential Services upon arrival of licensing officials.
- Attend and/or conduct conferences with the educational and other service personnel related to the residents, as needed.
- Submit ICF program report/update to Director of Residential Services weekly.
- Visit and consult with residents' day program counselors monthly.
- Responsible for reporting immediately to SFVAR staff, licensing and placement agencies any unusual incidents that might be harmful to the health, safety and/or welfare of the residents, staff, and visitor, and submitting the corresponding incident report to the Residential Services Administrator.
- Monitor and coordinate social/recreational activities programs of residents. Coordinate corresponding vehicle use.
- Attend agency meetings as assigned by Director of Residential Services.
- Responsible for other duties as may be assigned from time to time.
In the absence of Direct Support Staff, on occasion the QIDP/Administrator may have to perform the following duties:
- Assists with implementation of living skill development and personal care needs of the residents as established in the resident's individualized service plan (ISP). This may include the supervision and/or assistance of cooking, shopping, doing laundry, showering, feeding, dressing, toileting, and mobility (this may include lifting a resident from a seated or lying down position) as indicated by the resident's need.
- Assists in all active treatment programs as outlined in the ISP. Including assisting the resident with their behavioral development by implementing approved behavior plans and physical techniques when necessary to protect the resident and others.
- Administers medications to residents as directed by the facility's Registered Nurse and as prescribed by the resident's physician.
- Transports and accompanies residents to recreational outings (ie movies, musicals, parks) and medical appointments using the agency van.
Supervisory responsibilities: Directly supervises designated employees in the Residential Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.