Oncology Activation Manager

Position Title

Oncology Clinical Research Manager 2

Position Summary

This position is responsible for oversight and improvement of activation of therapeutic interventional trials at OHSU Knight Cancer Clinical Research (KCCR). The successful candidate will identify bottlenecks, implement measurable process improvements, align stakeholders, and build a culture of accountability and speed while maintaining compliance, quality, and patient safety. Their responsibilities include oversight of activation processes and stakeholders and development of SOPs and tools for streamlined trial activation. The Activation Manager will be responsible for tracking start-up metrics, communicating with all start-up process owners and participants, and implementation of efficiencies.

Duties & Responsibilities

Strategic Leadership & Process Transformation

• Lead institutional initiatives to substantially decrease cycle time from protocol receipt to first patient enrollment.
• Facilitate the development and maintenance of centralized tracking systems and dashboards to monitor progress in real time.
• Proactively manage risks to timeline and ensure rapid issue resolution for delayed studies.
• Define and track clinical trial activation KPIs
• Map and evaluate current-state workflows across trial start-up functions.
• Establish standardized pathways for industry-sponsored, investigator-initiated, and cooperative group studies.
• Develop service-level agreements (SLAs), escalation pathways, and accountability frameworks.
• Benchmark against peer institutions and industry best practices.
• Deliver regular leadership reports with recommendations.

Stakeholder Management

• Partner with investigators and department leaders to prioritize studies strategically.
• Collaborate with legal, IRB, contracting, finance, and compliance teams to remove structural barriers.
• Serve as institutional point person for sponsors/CROs regarding activation timelines and performance.

Change Management

• Lead organizational change efforts to improve urgency, transparency, and cross-functional collaboration.
• Train teams on new processes, tools, and expectations.
• Build a customer-service mindset focused on investigators, patients, and sponsors

Standardization across Disease Programs

• Collaborate with leadership to establish efficient and standard SOPs for all trial activation-related processes.
• Effectively document and communicate process improvement opportunities and products.
• Assess and resolve regulatory challenges that may delay study initiation and facilitate.
• Provide leadership of operations in trial activation activities, ensuring appropriate support and training.

Personnel Management

• Identify, recruit, on-board and retain high-quality candidates.
• Collaborate with the Knight Trainer in training and retraining of staff members.
• Provide performance feedback to staff members on a regular basis.
• Conduct workload balancing and reassign studies as needed.
• Provide back-up coverage and support for study start-up activities when necessary.

Contributes to positive work environment and provides leadership in encouraging such an environment by personal example; maintains the highest ethical standards according to OHSU Policy, including the Code of Conduct; maintains strict confidentiality of all sensitive, confidential, and/or proprietary documents and information.

Required Qualifications

Education & Experience:

Bachelor's and 7 years of relevant experience -or-

11 years of relevant experience

Relevant experience must include:

• At least 4 years of clinical research experience
• At least 1 year personnel management experience

Knowledge, Skills & Abilities:

• Deep knowledge and experience with FDA, ICH GCP and other regulatory guidelines that govern clinical research
• Strong understanding of clinical research requirements with regard to staffing, systems and processes
• Ability to lead a group, serve as a mentor and/or facilitator, and create a positive work environment
• Ability to ensure and deliver a customer service orientation that translates into timely and reliable support to staff, investigators, sponsor partners and other customers
• Ability to set appropriate priorities and manage time
• Excellent communication skills; ability to express and document ideas clearly and concisely in written communications; able to champion personal perspective while maintaining the ability to listen, comprehend, and adjust, when required, to other points of view
• Self-starter with ability to work independently but collaboratively as part of a team
• Strong critical thinking skills, problem-solving abilities, organizational skills and multi-tasking capabilities
• Energy and drive to coordinate multiple projects simultaneously
• Solution-oriented approach to issues
• Ability to use tact and diplomacy to maintain effective working relationships
• Proficiency in Microsoft Office programs (Word, Excel, and PowerPoint)

Working conditions:

Primary working conditions in an office environment, with some remote work. Will be required to travel throughout the main institution which may be far distances and to all Knight worksite locations, including using the tram. Ability to travel to community sites in metropolitan Portland by car or by public transportation.

Preferred Qualifications

• Bachelor's or Master's Degree
• One year Oncology Clinical Research Program Management
• Working knowledge of Access, EPIC, and/or Oracle
• Clinical research certification (SoCRA, ACRP)

Why Apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu