Regional Community Director

Regional Community Director

Salary Range $65,000.00 - $75,000.00 Base+Commission/year Category Management

Position Summary:

As a Regional Community Director, you are a passionate and proven leader with a high level of integrity. Must be flexible and willing to travel to any community within a region. This role will be responsible for creating a positive environment to allow for optimal teamwork. Once assigned, this associate will take ownership and responsibility for all phases of asset operations to engage as the temporary on-site leader. A successful Regional Community Director is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

Primary Responsibilities:

• Consistently meet monthly income and expense budgets for the community
• Perform pre-move out inspections with Service Manager
• Schedule timely completion of make-readies and service requests with maintenance staff and vendors
• Review monthly financial performance reports with onsite teams; set strategy for meeting budget, revenue management, and expense control
• Complete market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies daily
• Prepare, approve and sign accurate and timely payroll records; manage overtime except for an emergency
• Effectively manage staffing at the community
• Assist with interviewing and recruiting associates; mentor and develop all associates
• Prioritize leasing for all office associates daily and conduct tours as needed
• Manage and negotiate all lease renewals in a timely manner and promote resident retention
• Prepare and disseminate deposit accountings accurately and on time
• Manage vendor relationships for best pricing, quality and service
• Process prospective resident applications and conduct new move-in orientations
• Oversee and ensure Preventative Maintenance items are completed on schedule
• Diligently ensure pool and spa maintenance is completed daily, when applicable
• Process all resident, financial, analytic and reporting tasks for the community
• Willing and able to travel out of state to other Weidner regions as needed, to assist with new acquisitions, lease ups, distressed assets, staffing challenges, etc
• Maintain office and maintenance inventory and pay vendor invoices timely
• Monitor supplies and maintain equipment
• Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner's quality standards
• Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
• Accompany vendors to vacant and/or occupied units, as needed
• Assist with lease renewals in a timely manner and promote resident retention
• Ensure leasing office is clean, orderly, and professionally presentable at all times
• Create, store and maintain residential files, while ensuring strict confidentiality
• Collect revenues; including rents, deposits and fees
• Accept and document service requests; follow up upon completion
• Follow all company key logging and storing procedures
• Regular and effective communication with Regional Director
• Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
• Inspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately

Qualifications:

• Top performer with proven history of both financial and team performance
• Complete tasks in a safe and efficient manner
• Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
• Yardi and Paycom experience preferred; Willing and able to learn new software programs
• Follow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work outside of normal scheduled hours as needed
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail oriented, well organized
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Driver's license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work
• Valid and current Passport, ability to travel to US or Canada