Salesforce Technical Product Owner

Salesforce Technical Product Owner

We are seeking a technically grounded and strategically minded Salesforce Technical Product Owner. This role bridges the gap between business vision and platform execution, combining deep Salesforce product knowledge, integration awareness, and data engineering fluency with the ability to embed Generative AI and Agentic AI methodologies as a core part of daily delivery. The ideal candidate thrives at the intersection of agile product ownership, enterprise platform complexity, and AI-augmented story creation, ensuring the team builds the right things, the right way, at the right time.

Key Responsibilities

• Own and manage the Salesforce product backlog end-to-end, defining epics, user stories, acceptance criteria, and sprint-ready work items with technical precision and business clarity.
• Partner with business stakeholders, architects, and delivery leads to translate complex operational requirements into well-scoped, prioritized, and dependency-aware backlog items.
• Drive sprint planning, backlog grooming, and story readiness ceremonies as the primary product voice, ensuring technical completeness and business alignment in every user story.
• Demonstrate working knowledge of Salesforce platform capabilities including Sales Cloud, Service Cloud, Experience Cloud, Flows, Apex-driven customizations, and LWC.
• Maintain a working understanding of enterprise integration patterns connecting Salesforce to systems including MuleSoft, SAP, Documentum, Excalibur, and legacy platforms.
• Leverage Agentic AI platforms daily for accelerated story creation, acceptance criteria generation, process documentation, and sprint artifact development.
• Define and monitor product success metrics including SLA adherence, defect rates, user adoption, and delivery velocity to inform prioritization.
• Ensure all product increments meet security, access management, and platform governance standards prior to release.

Required Qualifications

Experience: 5+ years of experience as a Product Owner, Business Analyst, or Technical PM with a strong focus on Salesforce platform delivery. Proven experience writing high-quality user stories and acceptance criteria for complex enterprise Salesforce solutions. Experience in Agile/Scrum delivery environments is necessary.

Technical Skills: Demonstrable technical fluency in Salesforce platform capabilities including customization, integrations, data modeling, and automation. Working knowledge of integration architecture and data engineering concepts including APIs, middleware patterns, ETL/ELT, and data migration. Active daily use of Generative AI and/or Agentic AI tools in a product delivery context is required.

Certifications: Salesforce Administrator certification is required. Platform App Builder or Business Analyst certification is strongly preferred.

Preferred Qualifications

• Experience in regulated utility, energy, or infrastructure sectors.
• Familiarity with Salesforce Data Cloud, Einstein AI, Agentforce, and AI-enabled workflow design.
• Hands-on experience with Windsurf, Devin, or similar Agentic AI delivery platforms.
• Knowledge of Documentum, Excalibur, SAP, or enterprise content management systems.
• Background in multi-vendor offshore/nearshore delivery models.
• Experience with data migration projects from legacy platforms to Salesforce.
• Familiarity with the MuleSoft integration platform.

Work Environment

This position offers the option to work from either the Juno Beach or Houston office. The role requires being onsite five days a week, with the flexibility of working from home one day per week after completing the initial six months. All interviews will be conducted in person at either the Juno Beach or Houston location.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.