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Spectrum
Mid Market Account ManagerSpectrum • Saint Louis, MO, United States
Mid Market Account Manager

Mid Market Account Manager

Spectrum • Saint Louis, MO, United States
8 days ago
Job type
  • Full-time
Job description

Mid Market Account Manager

Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum's reputation for trusted solutions.

Responsibilities

How You Will Make an Impact

  • Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
  • Win back former customers by presenting compelling solutions and incentives
  • Achieve monthly revenue quotas through strategic account management and targeted sales activities
  • Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events
  • Develop customer-centric proposals that articulate Spectrum's value proposition
  • Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
  • Maintain comprehensive sales databases to track activity and customer information
  • Work closely with Sales Support and Marketing teams to drive successful account outcomes
  • Participate in sales meetings and training sessions to deepen your knowledge and expertise

Working Conditions

  • Office-based role with occasional travel to customer locations

Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education

  • High school diploma or general education degree required (GED)

Experience

  • Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks

Preferred Qualifications

Education

  • Bachelor's degree in a business-related field

Experience

  • Account management or sales experience in the telecommunications B2B industry

Skills

  • Practical experience using CRM systems such as SalesForce
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook
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Mid Market Account Manager • Saint Louis, MO, United States

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