The Hub Delivery Quality team owns the scorecard program for Hub Delivery a product that serves 40K+ partners across 9 countries. The scorecard elevates partners and sets them up for success by providing transparency into their standing, surfacing actionable insights, and creating accountability mechanisms that protect the customer experience.
We seek an L6 Product Manager to own and lead the international expansion of the scorecard program. This person will define the product strategy for launches in Japan, Spain, Egypt, UAE, and India and build the foundation for future launches across Europe, APAC, and MENA. The role requires someone who can operate independently across time zones, navigate ambiguity in new markets, and translate a proven US model into localized experiences that respect regional differences while maintaining a consistent global framework.
Key job responsibilities:
A day in the life:
No two days look the same in this role and that's the point. You own a product that spans five countries, three regions, and a dozen stakeholder teams, so the work shifts between deep strategic thought and rapid cross-functional coordination depending on where each market sits in its launch cycle.
About the team:
Hub Delivery scaled from 5K to 40K+ partners in under two years the quality team exists to ensure that growth translates into a great customer experience. We own the partner scorecard, the quality metrics framework, and the conduct policies that give partners clear visibility into their standing and a fair path to improve. Within Hub Delivery, we are the quality bar the team that defines what "good" looks like across every geography and builds the systems to measure, coach, and enforce it at scale.
Sr. Product Management - SLS, Amazon Hub Delivery • Bellevue, WA, United States
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