Human Resources Specialist - Employee Relations & Training

New Opportunity With The City's Employee Relations Team

The City of Springfield is looking for a confident Human Resources professional with employee relations and training experience. The Human Resources Specialist - Employee Relations & Training conducts confidential and comprehensive investigations into workplace complaints involving misconduct, discrimination, harassment, and violations of employment law or City policies. This role requires exceptional writing skills and the capacity to produce high-quality, detailed investigative reports. Additionally, the position will lead training sessions with employees on a variety of topics.

What You'll Do:

• Partner with leaders and decision-makers within the organization to advise, serve as a resource, and provide guidance on best practices and City policies.
• Work with leaders on proactive training to reduce performance concerns and safety issues.
• Review and investigate concerns, formal complaints, and other issues.
• Advise both management and employees during discipline process.
• Apply internal policy and HR law to on-the-job situations.
• Strategize and problem-solve collaboratively.

What You'll Need:

• Experience coordinating and conducting investigative interviews for policy violations.
• Ability to coordinate and lead during high conflict situation.
• Strong verbal and written communication skills.
• Demonstrated experience using professional interpersonal skills during difficult conversations.
• Ability to maintain a high level of confidentiality and utilize good discernment and decision-making.

What You'll Love:

• Teamwork: Our HR team is collaborative, supportive, and diverse!
• Impact: This role makes a difference every day through coaching, supporting, and educating supervisors as well as employees at every level in the organization.
• Benefits: Pension & health insurance provided at no cost to the employee, plus generous leave time, a wellness program, and more!
• Professional Development: We want our employees to grow through training, conferences, tuition reimbursement, and more.

Leadership Philosophy The City of Springfield's leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.

Experience, Education, and Training Requires graduation from an accredited college or university with a Bachelor's Degree in Human Resources, Public or Business Administration, AND One year of professional, responsible experience in centralized human resources work. Master's Degree in Human Resources or a related area may be substituted for the experience requirement. Applicable responsible experience may be substituted on a year-for-year basis for the education requirement, not exceeding two years, when coupled with, at minimum, an active PHR or SHRM-CP certification.

Licensing/Certification Valid driver's license. PHR, SPHR, SHRM-CP or SHRM-SCP certification are desirable.

Other Requirements Equal Opportunity Employer/Disability and Vet The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment. Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802. Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required. All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.