Sales Operations Analyst

Sales Operations Analyst

Bentley Mills, Inc. is searching for a Sales Operations Analyst. The Sales Operations Analyst partners with Sales, Finance, Supply Chain, and executive leadership to optimize sales performance through data-driven insights, process improvement, and operational support. This role is responsible for sales reporting, forecasting support, CRM optimization, pricing and margin analysis, and continuous improvement of sales processes in a manufacturing environment. The ideal candidate is analytically strong, detail-oriented, and comfortable working cross-functionally in a fast-paced, metrics-driven organization.

Minimum Qualifications

• Sales Analytics & Reporting
  • Develop, maintain, and distribute recurring sales reports and dashboards (bookings, revenue, pipeline, forecasts, backlog, margin, product mix and customer trends).
  • Analyze sales performance by customer, product line, region, and channel to identify trends, risks, and opportunities.
  • Support executive-level reporting and monthly business reviews.
• Forecasting & Planning Support
  • Partner with Sales and Finance to support monthly and quarterly sales forecasting.
  • Analyze forecast accuracy and recommend improvements to forecasting methodologies.
  • Assist in annual sales planning and quota modeling.
• CRM & Sales Tools Management
  • Serve as a subject matter expert for CRM systems (e.g., Salesforce or similar) and business intelligence reporting tools (e.g. Power BI or similar).
  • Ensure data integrity, adoption, and consistent use of sales tools.
  • Support system enhancements, reporting automation, and user training as needed.
• Pricing, Margin & Deal Support
  • Assist in pricing analysis, discount, returns & allowance monitoring, and margin reporting.
  • Support deal reviews by providing profitability and historical customer insights.
  • Partner with Finance to ensure pricing compliance and alignment with company targets.
• Process Improvement & Enablement
  • Identify opportunities to streamline sales processes and improve workflow efficiency.
  • Document and maintain sales processes, policies, and standard operating procedures.
  • Support sales enablement initiatives related to tools, reporting, and data visibility.
• Cross-Functional Collaboration
  • Work closely with Finance, Manufacturing, Supply Chain, and Customer Service to align sales execution with operational capabilities.
  • Support analysis related to capacity constraints, lead times, and order fulfillment impacts.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Analytics, or a related field.
• 35 years of experience in Sales Operations, Business Analytics, or a similar role.
• Strong analytical skills with advanced proficiency in Excel (pivot tables, formulas, data modeling).
• Experience with CRM systems and business intelligence software tools (Salesforce and Power BI preferred).
• Ability to translate complex data into clear, actionable insights.
• Strong communication and stakeholder management skills.

This position reports to the Chief Financial Officer of Bentley Mills.

This is a general description of duties and responsibilities and is not meant to be all-inclusive. Other duties and responsibilities may be assigned as deemed appropriate/necessary.

Bentley Mills is an Equal Opportunity/Affirmative Action Employer. Bentley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Bentley Mills is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Qualified applicants or employees who require reasonable accommodation to perform the essential functions of the position may request such accommodations.

The "base salary range" provided above is a good faith estimate of what we expect to pay for this position and is intended to comply with applicable pay transparency laws. The range provided is required by CA, CO, CT, DC, HI, IL, MD, MA, MN, NJ, NV, NY, OH, RI, VT and WA State law. Bentley Mills reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and local geography. Bentley Mills conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.