OPERATIONS-RV, MARINE, AND SPECIALTY VEHICLE RECON ADMIN

RV, Marine, and Specialty Vehicle Service Writer/Service Technician

National Powersport Auctions (NPA) is the world's largest powersport auction and remarketing company specializing in: Motorcycles, ATVs, Side X Sides, Utility Vehicles, Personal Watercraft, Snowmobiles, Trailers, Recreational Vehicles and Boats.

As the leading powersports remarketing company in the U.S., NPA serves dealers, OEMs, and lending institutions throughout the nation with a complete range of auction-related services. Having sold over 1 million vehicles since inception, NPA plays an important role in assisting clients with liquidating inventory and maximizing returns. Dealers throughout the world utilize NPA for acquisition of wholesale vehicles and to ensure their pre-owned inventory meets their customer's demands.

Summary of responsibilities:

Service Writer: This person is responsible for reviewing and recommending RV, Marine, and Specialty Vehicle related service work.

Service Technician: This person is responsible for performing all recommended repairs.

This job description can be all inclusive as 1 person's responsibility depending on repair volume. You are responsible for doing this safely and responsibly. You may be required to work overtime with same-day notice depending on work volume.

This position reports directly to the RV, Marine, and Specialty Vehicle Department Lead

Basic Employee Responsibilities:

• Arrive to work on time per your required work schedule
• Always be courteous and respectful to fellow employees and customers
• Company equipment must be used for company purposes only
• Company vehicles must be operated safely and within their intended purpose
• Dress appropriately to your particular job duties and within the parameters of our current employee manual, (No open toed shoes)
• Always pick up after yourself
• Keep your work area neat and clean
• Always ask questions if you are unsure
• Always check in and out with your direct supervisors at the beginning and end of your daily shift
• All guidelines outlined within the Copart Employee Handbook are expected to be adhered to

Job Specific Responsibilities:

• Have a good working knowledge of computers, tablets, and Microsoft software
• Have a good working knowledge of RV, Marine, and Specialty Vehicle related vehicles and their mechanical operation
• Diagnose issues and give recommendations per established Recon Policies
• NPA will supply necessary diagnostic and specific electronic and hand tools as needed.
• Schedule service work for testers/technicians, and ensure its timely completion
• Monitor tester/technician work results and work habits to provide feedback to RVM Lead
• Perform compression tests, water system tests, and winterization services on all units that require these
• Maintain parts and chemical inventories on request
• Maintain part cage organization
• Locate and move, via forklift or other means, all RV, Marine, and Specialty Vehicle units to the proper staging or work area to continue processing units for auction
• Detail recommendations in service/repair order within AMS established Recon Policies
• Replace batteries as necessary in all unit types
• Assist with auction lineup placement of units when needed
• You must be able to, and will be required to maneuver and operate a forklift with expertise, using it to move all RVM unit types around main and offsite lots
• You must be able to lift 75 lbs.
• You must be able to push a rolling 900lb motorcycle with relative ease
• Must not be sensitive to chemicals, cleaners and fuel fumes
• Follow vehicle safety protocols
• Responsible for all company equipment and tools associated with recon and service
• Report any misuse of company tools and equipment
• Report any violations of company and safety guidelines as discussed in periodic meetings
• Help unload/load vehicles as needed
• Assist with check-in/check out process of units when necessary
• Assist with prepping vehicles for preview and auction day
• Assist with closing up vehicles after auction is completed
• Provide any other team function requested by management that is deemed necessary to meet company and facility production and quality goals

Benefits Summary:

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts

Along with many other employee benefits.

At National Powersport Auctions (NPA), we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.