The Company Ingles Markets began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Ingles Markets' headquarters and distribution center are located just 15 minutes outside of Asheville, NC in the town of Black Mountain. The Team We are a lean team that services 27,000 employees across 6 states. We work hard as a collective team to ensure everything is accomplished, even if it is not in our job description. While we do take things seriously, we like to have fun while we are doing it, so we can create the most impact and difference that we can. The Position The Risk Management Analyst is responsible for assisting the Director of Risk Management in the administration of the company's Risk Management programs and its supporting systems and processes. This is a hybrid-working position and requires in-office work on a weekly basis. Key Responsibilities: Prepare necessary data for insurance renewal to obtain insurance and other risk transfers at the most advantageous terms and costs. Serve as the system administrator for the Risk Management Information System, including provisioning system access and ensuring data integrity and security. Analyze trends in claim data that may impact the company's cost of risk. Manage check issuance from the claim system and check vendor and balance related accounts. Report claims financial activity to the Finance department monthly and responds to inquiries regarding the drivers of trends. Maintain a listing of active bonds and authorize renewal or cancellation with the assistance of the broker. Maintain an accurate list of vendors requiring certificates of insurance and distribute Ingles Certificates of Insurance. Receive, approve, and track all incoming Certificates of Insurance from Ingles vendors. Advise business partners on the appropriate level of insurance required for each vendor. Maintain and expand best practices and systems for contract management at Ingles. Manage assigned workers' compensation and general liability claims from initial report through resolution. Provide the Director of Safety with reports to focus safety efforts on areas of need. Prepare loss data and other information required to perform the annual actuarial study. Prepare the quarterly actuarial monitoring model to the Director of Risk Management and Finance department. Coordinate information needed for premium audits from insurance carriers. Work with the claims department, RMIS vendor, and CMS vendor to coordinate accurate CMS Section 111 compliance and reporting. Work with the RMIS vendor to ensure the company follows all state EDI reporting standards. Complete annual filings with various self-insured state regulatory organizations to maintain self-insured status in all self-insured states. Coordinate the discovery response process for claims handled by risk management. Respond to non-party subpoenas. Ensure compliance with company rules and policies. Adhere to all local, state, and federal health and civil code regulations. Perform all other duties as assigned. The Ideal Candidate: Bachelor's degree in business or equivalent degree in a related field required. Extensive experience with RMIS, Power BI, and Excel is required. Experience in Accounting and Financial functions preferred. A strong understanding of insurance coverages and policy language is required. Strong skills in using Microsoft Office applications. Experience in claim handling in a self-administered environment is preferred. Strong interpersonal and communication skills, both written and verbal. Able to adapt quickly in a dynamic work environment.
Risk Management Analyst • Black Mountain, NC, United States
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