Community Services Leader II

Community Services Leader II (Regular and Seasonal)

This recruitment is being held to establish an open eligible list to fill current and future Community Services Leader II positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the City of Menifee.

Situated in the heart of southwest Riverside County, Menifee is a vibrant city of more than 120,000 residents. City operations are supported by fourteen departments, including fire services provided by CalFire/Riverside County and a contract City Attorney, all working together to implement the vision of becoming a premier, safe, thriving and inclusive city. With over 336 employees, Menifee is committed to creating a work environment in which our collective talents are recognized, valued and appreciated as we strive to serve one another and our community.

The Community Services Leader II supports the planning, coordination, and supervision of a variety of community programs, events, and facility operations. This position assists with program implementation, leads group activities, provides customer service support, oversees volunteers and participants, maintains accurate records, and ensures programs and facilities operate in accordance with established policies and procedures.

The Community Services Leader II plays an important role in creating a welcoming, safe, and engaging environment for participants of all ages. This position offers opportunities to further develop leadership, communication, teamwork, and organizational skills while contributing to high-quality community services and positive resident experiences.

Current vacancies for the Community Services Leader position include:

• Summer Camps (Seasonal)
• Sports
• Facility Rentals & Field Allocations

Community Services Leader II assignments may include the following areas:

• Administrative: This role involves front-desk support, customer service, registration, and general clerical tasks.
• Contract Classes: This role oversees the Contract Class Program, monitoring registration, managing instructor relations, contracts, and payments.
• Cultural Arts: This role plans and implements a variety of cultural art programs and events, including the recruitment of artists, vendors, and entertainers.
• Environmental Programs: This role assists with community outreach, education, and event coordination related to park stewardship, nature programming, waste diversion, and environmental initiatives.
• Healthy Menifee: This role will be responsible for planning and implementation of Healthy Menifee programming that emphasize healthy eating, staying active, and mental wellness.
• Inventory and Requests for Support: This role is responsible for documenting and monitoring the inventory of equipment, supporting various special events by managing equipment needs, gathering quotes for large purchases, and creating procedures for equipment management.
• Lazy Creek/Youth programs: This role is responsible for overseeing a variety of recreation programs for youth of all ages, including Tiny Tots, After School Programs, Teen Programs, and All-Inclusive Programs. This role includes planning and implementing a variety of activities for each program area and creating a fun and safe environment for all participants.
• Marketing: This role is responsible for creating graphics, producing flyers, developing social media content, and generating marketing collateral for distribution.
• Facility Rentals and Field Allocations: This role is responsible for processing facility rental applications, contract management, customer service, and field allocations.
• Senior Center: This role is responsible for overseeing a variety of Senior programs for residents 55 and older. This role involves customer service, program registration, room set-up and breakdown and facility management.
• Special Events: This role is responsible for overseeing a variety of special events for residents of all ages. The variety of events include, but are not limited to, Independence Celebration, Fall Festival, and Christmas Tree Lighting + Holiday Bazaar. This role includes planning and implementing a variety of special events for the needs of the community by creating a fun and safe environment for all residents.
• Sports: This role is responsible for the recruitment of volunteer coaches, planning and implementation of sports programs and camps, and scheduling and facilitation of youth sports leagues.
• Summer Camps (seasonal): This role is responsible for overseeing the wide variety of Summer Camps programs, including Tiny Tots Summer Camp, Day Camp, Teen Camp, Specialty Camps, and Field Trips. This role includes planning and implementing a variety of activities for each camp, behavior guidance, and creating a fun and safe environment for all participants.
• Transportation/Veteran Services: This role is responsible for community outreach, hosting educational workshops, establishing partnerships, coordinating the transportation program for Seniors and persons with disabilities, and assisting with Veterans Services.

This is an at-will, seasonal, part-time position without benefits. Positions may end at any time, and there is no guarantee of hours. Work hours for part-time positions are scheduled based on operational need and typically do not exceed 1,000 hours in a fiscal year from July 1 through June 30, unless further authorized. Incumbents may be required to work a flexible schedule, including some evenings, holidays, weekends, and split shifts.

The Community Services Leader II will be responsible for, but not limited to, the following:

• Participate in and lead recreation activities, assist with program planning, attend staff meetings, and provide recommendations for program improvement.
• Plan, organize, and supervise group activities, classes, and community programs.
• Support youth sports by keeping score, recording results, and assisting with game operations as needed.
• Conduct recreation programs, after-school activities, special events, and youth sports assignments.
• Serve as a chaperone for dances, excursions, and special events.
• Monitor and support volunteers to ensure compliance with City and department standards.
• Prepare, maintain, and submit accurate records and reports for programs, activities, and events.
• Set up and break down rooms for classes, activities, and facility rentals.
• Supervise facility rentals and ensure participants follow City policies and procedures.
• Provide accurate program and service information to customers using current department publications.
• Process registrations and transactions in a controlled point-of-sale environment.

The ideal candidate will possess a High School diploma or its equivalent. An associate's degree is highly desirable. Additionally, the ideal candidate will have one (1) year of increasingly responsible paid experience as a Community Services, or Recreation Leader or equivalent.

Required Licenses and Certifications:

• Valid CPR/AED/First Aid certification or have the ability to obtain one within six (6) months of hire.
• Possession of a Valid California Driver's License.

Human Resources (HR) reviews all application materials to determine whether candidates meet the established minimum and preferred qualifications. Those who qualify will be advanced to the next stage of the recruitment process. All applicants will receive email notifications regarding their status.

Application Screening (Refer/Non-Refer) Applications and supplemental materials will be reviewed to identify candidates whose qualifications best align with the essential requirements of the position. Only those applicants who meet the criteria outlined in the job bulletin will advance to the next phase of the selection process.

Video Appraisal Interview Applicants will complete a self-guided video interview by recording responses to a series of structured questions. These questions are designed to assess each candidate's qualifications and suitability for the position. There is no live interviewer or proctor; candidates will record their answers independently and submit the videos for evaluation.

A panel of subject matter experts will review the submitted recordings and evaluate each response based on predefined criteria.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the appraisal has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment and audio equipment; reach with hands and arms; and move and or lift up to 25 pounds. Employees are frequently required to walk and stand. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office and recreation environments with moderate noise levels, controlled and uncontrolled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the City'