Category Content Coordinator

Category Content Coordinator

Salary Range $22.00 - $26.00 Hourly Position Type Full Time Job Shift Day Education Level High School Category Marketing

Description

Title: Category Content Coordinator

Reports To: eCommerce Site Experience Manager

Department: Marketing

Hours Required: Full-time, Non-Exempt

Compensation: $22 - $26 per hour

Location: Hybrid | Riverside, CA

The Job

At Jenson USA, we're passionate about bikes, the outdoors, and the people who love both. Based in Riverside, we're a leading retailer of all things cycling from mountain and road to e-bikes plus a growing selection of camp and hike gear. Our corporate office and warehouse is one of a kind in the region, and many of our team members are riders and adventurers themselves. While outdoor enthusiasm isn't a job requirement, don't be surprised if you end up joining a trail ride or swapping campfire stories with your coworkers. We offer a flexible, welcoming environment filled with down-to-earth people who care about what they do.

This position serves as a coordinating and production role in category content. Assisting the eCommerce Site Experience Manager in researching and implementing best practices in user experience, product pages, category pages, onsite product placement, product data entry and data quality.

The Category Content Coordinator helps Jenson USA meet sales and growth goals through the production of high-quality product page content, category page content, strategic onsite product placement and data quality.

The Benefits

• Medical Insurance: 100% paid employee only HMO coverage, no cost to you. If you have other qualifying coverage, you may receive a $150 monthly stipend. If you are out of network, additional costs may apply.
• Time Off: 15 days (3 weeks) of Paid Time Off, 7 Paid Holidays and an extra day off to ride (Bike Day) awarded each year on your work anniversary.
• Employee Purchase Program: Access to purchase our full inventory at cost + 3.5%.
• Retirement Plan: 401(k) Plan with 4% matching.
• Flexible Spending Accounts
• Additional Insurance: Dental, vision, and supplemental insurance options
• Professional Growth & Development Opportunities

Essential Duties and Responsibilities

• Produce unique, accurate product copy that meets departmental guidelines and company brand voice and standards.
• Utilize AI-assisted content creation tools, where appropriate, to improve efficiency while ensuring all published content is accurate, original, on-brand, and reviewed for quality and compliance.
• Create and update product page style guides and product page templates. Maintain these and other reference materials to ensure consistency in product page design, content, and user experience.
• Design, produce, and maintain category page content using customer behavior data to create a high-quality user experience. Consider category and subcategory navigation, product filters, attributes, and informational content.
• Use keyword research and organic search optimization tools to create SEO-focused site content that supports traffic and conversion goals.
• Research industry, eCommerce, SEO, AI, and content marketing best practices and trends. Evaluate opportunities and present recommendations for implementation.
• Use customer feedback tools, including product reviews, customer Q&A, and Incorrect Product Information submissions, to improve and maintain accurate onsite content.
• Review, edit, and optimize site content for accuracy, clarity, consistency, SEO effectiveness, and customer experience.
• Communicate with Category Merchant team members to align content strategy and onsite product placement with merchandising priorities and sales goals.
• Assist the eCommerce Site Experience Manager and Marketing department with additional projects, content initiatives, and site experience improvements as needed.
• Demonstrate proficiency in content management systems, AI-assisted content tools, SEO platforms, and other content creation software required to perform the role effectively.

Preferred Qualifications

• Bachelor's degree in Marketing, Communications, English, Journalism, Digital Media, or a related field, or equivalent combination of education and experience.
• 0 to 2 years of experience in copywriting, content creation, eCommerce, merchandising, digital marketing, or a related field.
• Excellent written and verbal communication skills with exceptional attention to grammar, spelling, accuracy, and detail.
• Strong creative, technical, and research writing abilities with the ability to adapt content to align with brand voice and style guidelines.
• Experience with SEO best practices and keyword research tools is preferred.
• Experience using AI-assisted content creation tools while exercising sound editorial judgment to ensure content is accurate, original, and on brand.
• Demonstrates curiosity, a customer-first mindset, and the ability to learn technical product information quickly.
• Knowledge of or ability to quickly learn basic HTML and content management systems.
• Proficient with Microsoft Office applications.
• Interest in or knowledge of cycling, outdoor recreation, or related products is strongly preferred.

Jenson USA is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screen and background check.

Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.