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Yantran LLC
Production Support Lead (Telecom)Yantran LLC • Plano, TX, United States
Production Support Lead (Telecom)

Production Support Lead (Telecom)

Yantran LLC • Plano, TX, United States
7 days ago
Job type
  • Full-time
Job description

Production Support Lead (Telecom)

Location: Dallas, TX (WFH)

Operation experience, incident management, logs monitoring-hands on, API understanding, Dynatrace alerts and monitoring

Mandatory skills: Telecom Domain, Java 21, Spring Boot 3, Dynatrace, GCP logs, Splunk, Jira

Good to have skills: BigQuery, Apigee, GCP, ServiceNow

Your tasks:

  • Define and document project scope, objectives, and success criteria.
  • Manage and prioritise technology-driven projects, ensuring on-time and high-quality delivery.
  • Coordinate with development teams to ensure smooth software deployment and integration.
  • Conduct risk assessments and develop mitigation strategies.
  • Track and report project progress, milestones, and key performance indicators (KPIs).
  • Communicate project updates and potential blockers to leadership and stakeholders.
  • Ensure technical teams follow best practices, coding standards, and architectural guidelines.
  • Utilise Agile, Scrum, or Kanban methodologies for efficient project execution.
  • Work closely with quality assurance (QA) teams to guarantee high-quality project deliverables.
  • Track and optimise project costs, timelines, and resource utilisation.
  • Support post-implementation reviews and continuous improvement initiatives.
  • Work with vendors and external partners on technology implementations.
  • Implement best practices in project management, DevOps, and software development.
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Production Support Lead (Telecom) • Plano, TX, United States

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