Mental Health Clinic Manager

Seeking Creative & Collaborative Humans With A Passion For Changing Mental Health Care In Fun And Meaningful Ways

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

About Ellie:

Ellie Mental Health is a multi-clinic organization structured to remove the obstacles that get in the way of providing world-class mental health services. We provide administrative, technology, referral, scheduling, client/therapist matching, billing & collections, and semi-flexible schedules.

Who We Are Looking For:

We are seeking a hands-on, high-performing, and compassionate leader who has vision and passion to fill mental health gaps in our community.

Position Overview:

The Clinic Manager is responsible for the performance and operations of the clinic. The Clinic Manager manages staff performance, hires and recruits staff to meet staffing expectation and clinical revenue needs, provides training and ongoing developmental support, is accountable to meeting clinic's fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Manager works collaboratively with their Clinic Owner.

Required Skills/Abilities:

• Master's Degree or higher education in mental health discipline
• Independently licensed with a Colorado-issued clinical practice license (IE: LPC, LCSW, LMFT, etc.)
• Strong leadership, problem-solving, and executive skill sets
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong working knowledge of state requirements regulating mental health practice
• Working understanding of human resource principles, practices, and procedure
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams, as well as electronic health records.
• Comfortable or able to quickly learn Mac computer operating systems

Tasks & Responsibilities:

• Oversee the hiring process for all therapists at their clinic
• Provide training for new hires, ensuring all required clinical and operational policies and procedures are taught and followed
• Assess ongoing development and training needs and conduct ongoing training as needed
• Hold staff compassionately accountable to meeting performance expectations
• Manage staff performance, including implement Performance Coaching, Performance Improvement Plans, and termination process as needed
• Manage basic clinic Human Resource tasks
• Supervision and consultation for staff
• Clinic oversight and staff development
• Clinic outreach and networking
• Organizational leadership

Compensation & Benefits:

• Salary, commissions, and outcome-based bonuses: Range is $85,000 - $100,000
• Healthcare benefits
• CEU
• Holiday, flex day and paid time off

Advancement Opportunities:

This position may advance to the Clinic Director role. As Clinic Director, you will be responsible for overseeing operational efficiencies, financial management, patient satisfaction, and staff performance at a higher level with multiple clinics. Compensation: $80,000.00 - $93,000.00 per year

Don't Meet Every Requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all) If you're excited about the chance to be a change-maker with us, but your past experience doesn't perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. It's that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

Y'all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.

We have created a culture that reminds us that our employees are our leaders!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel "blah."

Feeling blah doesn't help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

In short, we're just people helping people. Wanna join the herd?