As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Join Unity Lab Services (ULS), a division of Thermo Fisher Scientific, as a Site Account Representative I and contribute to scientific discovery. In this role, you'll serve as an on-site asset management resource for key customer accounts, ensuring seamless laboratory operations and exceptional service delivery. You'll coordinate lab instrument services, maintain accurate inventory systems, and build strong relationships with scientists, vendors, and internal teams. Working closely with customers and service providers, you'll manage operations according to program contracts and statements of work. Your responsibilities include coordinating maintenance schedules, tracking work orders, and maintaining detailed asset records. This customer-facing position offers the opportunity to contribute to our mission of enabling customers to make the world healthier, cleaner, and safer. You'll work in a professional laboratory environment while developing valuable skills in service coordination, relationship management, and operations support.
The hourly pay range estimated for this position based in Massachusetts is $23.04$30.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
Customer Site Representative • Cambridge, MA, United States
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