The Catering Sales & Events Manager is responsible for generating social catering revenue while delivering exceptional event planning and execution for assigned groups. This position is 2 parts, first the position serves as the primary point of contact for social events from prospecting and contracting through planning, onsite execution, and post-event follow-up. In addition, this position will fully detail groups that are contracted and turned over by the Sales team. The role combines strategic sales, event management, client relationship management, and operational coordination to maximize revenue while creating memorable guest experiences. Ability to work evenings, weekends, and holidays as business requires Essential Responsibilities Develop new social catering business. Attend networking events Respond to inquiries, RFPs, conduct site tours, and negotiate social contracts. Manage clients from contract through final billing, includes in person meetings. Prepare Banquet Event Orders (BEOs), timelines, room diagrams, and event details. Coordinate with Banquets, Culinary, Front Office, Housekeeping, Engineering, AV, and Sales. Lead pre-conference meetings and oversee on-site event execution. Maximize food & beverage, room rental, guest room, and ancillary revenue. Revenue projections, review billing, and ensure guest satisfaction. Manage CI/TY and other hotel systems accurately. Conduct post-event follow-up to drive repeat and referral business. Core Competencies Hospitality Leadership Catering Sales Event Planning Revenue Generation Client Relationship Management Operational Excellence Problem Solving Time Management Team Collaboration Physical Requirements Ability to stand and walk for extended periods, lift up to 25 pounds, and work in a fast-paced hospitality environment. Why Join Concord? We offer competitive wages and a comprehensive benefits package for full-time associates, including: Medical, dental, vision, life, and disability insurance 401(k) with company match Tuition assistance Discounted hotel stays Training, development, and career advancement opportunities Eligibility for a performance-based bonus upon attainment of objectives Why Concord? Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow. We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All." We are Concord!
Behaviors Preferred: Innovative: Consistently introduces new ideas and demonstrates original thinking Leader: Inspires teammates to follow them Functional Expert: Considered a thought leader on a subject Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations Preferred: Goal Completion: Inspired to perform well by the completion of tasks Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Experience Preferred: Experience in a full-service hotel preferred. 35 years of catering sales, convention services, or event management experience.
Catering Sales & Event Manager-Renaissance Raleigh Hotel • Raleigh, NC, United States
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