Job Description:
Key Responsibilities:
- Manage outbound and inbound phone calls
- Engage driver leads from computer databases and internet resources by cold calling, e-mail, chat, SMS, campaigns, or other systems/tools as needed
- Maintain contact and track leads, applicants and candidates for current and future opportunities by using a dashboard to direct workflow
- Assist onboaring and background teams in gathering necessary items from driver to expedite the hiring process; address other issues/problems within the process
- Pre-qualify applicants based on minimum hiring requirements of J.B. Hunt and DOT; guide applicants through the pre-qualification and application process
- Explain J.B. Hunt’s pay, benefits, and current opening to potential drivers
- Compare a driver’s qualifications to the requirements of open positions
- Build and maintain relationships with potential candidates and confirm level of interest throughout the hiring process
Qualifications:
Minimum Qualification:
- 1 year of recruiting, customer service or sales experience, or suitable combination of education and training
- Preferred Qualification: Experience in one or more of the following: sales, customer experience, recruiting, transportation/logistics, call center, or related experience
- Skills and Abilities:
- Self-motivated
- Ability to communicate effectively, especially verbally over the phone
- Ability to manage time effectively and make time-sensitive decisions to meet productivity goals
- Ability to adapt to changing work priorities
- Experience in a sales position or the ability to manage rejection
- Ability to effectively use a computer in a workplace setting while learning new systems to perform in
- Ability to input data into a computer system while maintaining a phone conversation
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
GED, High School
Work Experience:
Customer Service/Account Manager, Driver Recruiting, Sales
Job Opening ID:
00634649 Driver Recruiter in Training (Open)