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Marketing/Communications - Content Specialist-WebMindlance • Chicago, IL, United States
Marketing/Communications - Content Specialist-Web

Marketing/Communications - Content Specialist-Web

Mindlance • Chicago, IL, United States
12 days ago
Job type
  • Full-time
Job description

Messaging Execution Specialist

Our client is seeking a motivated messaging execution specialist who will partner with internal customers across the enterprise to develop, build, test, and release in-bound digital customer messages. This is a production-heavy position where meeting deadlines and providing high-quality, error-free work are equally important. To succeed in this role, the right candidate must be able to provide exceptional customer service, juggle multiple in-progress projects, have a high level of attention to detail, and be adaptable. In addition, a candidate should possess basic technical skills required to understand and use API tools, create test accounts, and build, test, and troubleshoot messaging in various environments.

Responsibilities

  • Partner with internal customers to develop and execute messaging based on their intent and objectives
  • Work within an internal framework to build, test, and release digital messages to our web and mobile banking application
  • Apply analytical thinking to create targeting that ensures messages are delivered to the intended audience
  • Work within Insomnia to call GET and POST requests to test and troubleshoot messaging logic
  • Work in web browsers, Xcode, and Android Studio to test messages on various channels
  • Communicate closely with various individuals and teams on the status of assigned projects
  • Gather and analyze data from Tableau, Splunk, or other sources as requested
  • Follow established team processes and engage in process improvement

Skills & Qualifications

  • 3+ years of digital messaging experience
  • 1+ years experience using macOS
  • Client relationship management
  • A growth mindset
  • Detail-oriented
  • Ability to multi-task
  • Effective verbal and written communication
  • Resourceful
  • Content management system experience
  • Experience using Google Workspace products (Gmail, Calendar, Drive, etc.)

Benefits:

  • Health insurance
  • 401(k)
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Marketing/Communications - Content Specialist-Web • Chicago, IL, United States

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