Technical Consultant

Technical Consultant

Advance your career with Liberty Mutual Insurance - A Fortune 100 Company

We are searching for a Technical Consultant to join our customer Dedicated Team consulting to one of the largest transportation and logistics companies in the world. In this role you will work shoulder-to-shoulder with the customer's health & safety and operations management teams to identify, quantify, and reduce/eliminate risk. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience. Due to the dedicated aspect of the account nearly 100% of the work is performed at customer focus operations in the metro Chicago area.

Please Note: This position is eligible to be hired at different levels depending on experience. Focus operation locations/territory is subject to change based on customer losses.

Responsibilities:

• Account Service: Work with customer management and employees to provide a comprehensive, highly sophisticated consulting services to assist in meeting customer key performance indicators. Including a deep understanding of customer operations and industry exposures to develop strategies to mitigate risk.
• Leadership: Having the ability to collaborate, innovate, influence, and inspire those around them to meet a common goal. This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.
• Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.
• Relationship Building: Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.

Key Capabilities and Characteristics:

• Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.
• Able to adapt to changing and competing priorities demonstrating resilience and flexibility.
• Demonstrates personal energy, stamina and discretionary effort.
• Works with a sense of urgency and handles setbacks/feedback with a growth mindset.
• Strong collaboration skills and commitment to continuous improvement.
• Ability to develop and maintain relationships with customers, peers, and industry contacts.
• Capacity to become trusted advisor and partner with the customer.
• Effective interpersonal, oral and written communication skills.

Qualifications:

• Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• Position requires regular travel.

About Us:

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

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