- Full-time
Our local government client is hiring a Master Helpdesk Specialist to support their team in Washington, DC!!
Responsibilities:
- Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripherals.
- Troubleshoot issues related to Windows OS, Microsoft 365, VPN, network connectivity, and standard enterprise applications.
Qualifications:
- Completed bachelor's degree
- 10+ years' experience performing network support in Windows OS, Microsoft 365, VPN, network connectivity, and standard enterprise applications
The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.