Sales Engineer-Digital Health & RCM

Sales Engineer-Digital Health & RCM

MedEvolve Inc - Little Rock, AR 72201

Overview

Level Experienced Position Type Full Time Education Level Bachelor's Category Sales

Description

Pre-Sales & Solution Design

• Own technical discovery: conduct in-depth needs assessments with prospects to surface RCM pain points, workflow inefficiencies, and integration requirements.
• Provide compelling product demonstrations to new business opportunities, translating MedEvolve's Effective Intelligence platform capabilities into clear ROI narratives tailored to each prospect's revenue cycle environment.
• Respond to RFPs, RFIs, and security questionnaires with technically accurate and commercially compelling content.
• Build custom proof-of-concept workflows and sandbox environments to de-risk technical objections during the sales process.
• Lead scoping sessions to define integration requirements, data migration paths, and go-live timelines.

RCM & Domain Expertise

• Act as the subject matter expert on end-to-end revenue cycle workflows: patient access, charge capture, coding, claims submission, payer adjudication, denial management, and payment posting.
• Advise prospects on industry benchmarks, compliance standards (HIPAA, CMS guidelines), and best practices for optimizing net collection rates and reducing days in AR.
• Translate complex billing regulations and payer rules into clear product requirements and sales narratives.
• Stay current on payer policy changes, ICD-10/CPT coding updates, and CMS reimbursement rule changes to inform prospect conversations.

Technical Integration & Architecture

• Guide prospects through integration architecture discussions including EHR/PM connectivity (Epic, Athenahealth, eClinicalWorks, Greenway, NextGen, etc.), HL7/FHIR standards, and API-based data exchange.
• Collaborate with Implementation and Engineering to validate technical feasibility prior to contract execution.
• Document integration specifications and solution designs to facilitate smooth Sales-to-Implementation handoff.
• Evaluate prospect IT environments and surface risks or dependencies that could impact go-live success.

Cross-Functional Collaboration

• Partner with Account Executives as the primary technical resource across the full sales cycle.
• Provide structured feedback to Product and Engineering based on prospect objections, feature gaps, and competitive intelligence gathered in the field.
• Participate in trade shows, conferences, and webinars as a MedEvolve thought leader.
• Contribute to Sales Enablement by developing technical playbooks, competitive battlecards, and demo scripts.

Customer Success Transition

• Lead transition briefings with Implementation and Customer Success post-contract, ensuring all technical and operational commitments are documented.
• Support pilot programs and early deployments to validate solution performance and accelerate customer time-to-value.

Qualifications

REQUIRED QUALIFICATIONS

• 5+ years of experience in a Sales Engineer, Solutions Consultant, or Pre-Sales role within healthcare IT or digital health.
• Demonstrated expertise in revenue cycle management billing, coding, denial management, payer contracting from a vendor, payer, or provider operations background.
• Hands-on experience with EHR and practice management platforms (Epic, Athenahealth, eClinicalWorks, NextGen, Greenway, or similar).
• Strong understanding of healthcare interoperability standards: HL7 v2, FHIR R4, X12 EDI (837/835/270/271), and REST API integrations.
• Ability to deliver polished executive-level presentations to C-suite stakeholders (CFOs, CIOs, CMIOs, Revenue Cycle Directors).
• Proven track record supporting complex, multi-stakeholder enterprise SaaS deals of $250K+.
• Exceptional written and verbal communication skills; ability to distill technical complexity into business value.
• Bachelor's degree in Healthcare Administration, Health Informatics, Business, Computer Science, or related field.

PREFERRED QUALIFICATIONS

• Experience with AI/ML-powered RCM platforms, predictive analytics, or workflow automation tools in a healthcare revenue cycle context.
• Familiarity with value-based care models, MSSP/ACO structures, or alternative payment arrangements.
• CPC (Certified Professional Coder), CRCR (Certified Revenue Cycle Representative), or CHFP (Certified Healthcare Financial Professional) certification.
• Prior experience at an RCM services company, health system revenue cycle department, or digital health startup.
• Knowledge of HIPAA technical safeguard requirements and healthcare data security frameworks (HITRUST, SOC 2 Type II).
• Experience with HubSpot CRM, Gong, or other sales intelligence platforms.

MBA or Master's in Health Administration, or a related field.