Talent.com
Wawa
Customer Service SupervisorWawa • West Palm Beach, FL, United States
No longer accepting applications
Customer Service Supervisor

Customer Service Supervisor

Wawa • West Palm Beach, FL, United States
21 days ago
Salary
$21.25–$28.70 hourly
Job type
  • Full-time
Job description

Customer Service Supervisor (CSS)

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You'll Do:

  • Deliver outstanding customer service and resolve inquiries promptly.
  • Support and collaborate with leadership team to achieve store goals in sales, expenses, associate retention and training.
  • Lead, motivate, and train associates to drive sales and performance during shift.
  • Ensure consistent execution of customer service programs, policies, and store technology components.
  • Manage cash processes, inventory, vendor check-ins, and store safety.
  • Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.
  • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

  • High School Diploma or GED equivalent
  • Must be 18+ years old with reliable transportation
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Supervisory experience, ideally in retail or food service environments, is a plus
  • Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $21.25 - $28.70 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Create a job alert for this search

Customer Service Supervisor • West Palm Beach, FL, United States

Similar jobs

Store Customer Service Specialist PT

Sherwin-WilliamsWest Palm Beach, FL, United States
Full-time

Customer Service SpecialistThis position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, ans... Show more

 • Promoted

Bilingual Customer Service Specialist PT

Sherwin WilliamsWest Palm Beach, FL, United States
Full-time

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto... Show more

 • Promoted

Supervisory Responsibilities:

Suncap TechnologyWest Palm Beach, FL, United States
Full-time

Market Leader will oversee sales activities and manage sales representatives within a defined market.Hires and trains sales representatives in assigned market.Organizes sales schedules of assigned ... Show more

 • Promoted

Supervisor, Referrals

Cano HealthWest Palm Beach, FL, United States
Full-time

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts t... Show more

 • Promoted

Team Supervisor (Overnights)

WawaWest Palm Beach, FL, United States
Full-time

Embrace the role of a Team Supervisor (Overnights) and lead a dynamic shift to deliver exceptional customer experiences.Oversee daily operations, drive team performance, and ensure safety and effic... Show more

 • Promoted

District Team Leader of Service

Stiles BrandWest Palm Beach, FL, United States
Full-time

POSITION SUMMARY The District Team Leader is responsible for performing core Field Service Representative (FSR) duties while also serving as a district service supervisor.This dual-role position in... Show more

 • Promoted

Alcohol Compliance Supervisor - iThink Financial Amphitheater

Legends GlobalWest Palm Beach, FL, United States
Full-time

Under the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state and company policies.Assist staff with any alcohol related issues.O... Show more

 • Promoted

Airport Ramp Supervisor- PBI

Unifi Aviation LLCWest Palm Beach, FL, United States
Full-time

Requirements and DescriptionJob Summary:Responsible for leading a ramp team and marshalling aircraft in and out of gate, loading, unloading and sorting baggage.Also responsible for cleaning the air... Show more

 • Promoted

Customer Service Rep

Lincare HoldingsWest Palm Beach, FL, United States
Full-time

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physici... Show more

 • Promoted

Store Customer Service Specialist PT

Sherwin WilliamsWest Palm Beach, FL, United States
Full-time

This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S... Show more

 • Promoted

Shift Supervisor

K1 SpeedWest Palm Beach, FL, United States
Full-time

Do you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you.As the nation's indoor electric... Show more

 • Promoted

Customer Service Representatives

Pizza HutLake Worth, FL, United States
Full-time

Customer Service Representatives.Congress Ave, Lantana, FL ID#ccdd6604-e52e-4f56-bb14-ac820152463f.Opportunity to advance quickly - we will train you!.Discount Program: vast array of discounts, inc... Show more

 • Promoted

Shift Supervisor

Red RobinWest Palm Beach, FL, United States
Full-time

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mi... Show more

 • Promoted

Remote Customer Service Specialist

ForgeFitWest Palm Beach, FL, United States
Remote
Full-time

Remote Customer Service Specialist.At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide.Our mission is to help our partners perform at their peak wi... Show more

 • Promoted

Dispatcher/Customer Service Representative

Foodservice Refrigeration, IncBoynton Beach, FL, United States
Full-time

Refrigeration/HVAC Dispatcher We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement.We wa... Show more

 • Promoted

Wheelchair Supervisor

ABM IndustriesWest Palm Beach, FL, United States
Full-time

Job DescriptionPosition Summary:We are looking for a skilled and experienced Supervisor to lead our Wheelchair Services team in the aviation industry.In this role, you'll be in charge of making sur... Show more

 • Promoted

Spirits Supervisor/Keyholder

Total Wine & MoreNorth Palm Beach, FL, United States
Full-time

As a supervisor, you support the management team in growing our company brand.You will support store operations and help build a sales and service culture to deliver best-in-class service and bring... Show more

 • Promoted

Customer Service Manager

Hobby LobbyWest Palm Beach, FL, United States
Full-time

Location: Royal Palm Beach, Florida.Job Title: Customer Service Manager.Department: Hobby Lobby Stores.Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service ... Show more

 • Promoted

Connected Customer Supervisor

Floor & Decor HoldingsBoynton Beach, FL, United States
Full-time

The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates.This role will oversee the processes relating to cashiering, r... Show more

 • Promoted

Area Supervisor

Ross StoresLake Worth, FL, United States
Full-time

Primary Location: Florida - Palm Beach - Palm Springs - Palm Springs FL.Work Locations: Palm Springs FL 3323 Congress Avenue Palm Springs 33461. Show more