Assists the manager and coordinator in daily Home Delivered Meal program operations.
Essential Functions:
1. Conducts HDM consumer intake according to waitlist policies and procedures.
2. Conducts in-home assessments for seniors to evaluate their need for HDM and their functions in various areas.
3. Inputs HDM client personal data and program data in Get Care.
4. Conducts in-home and telephone consumer satisfaction surveys.
5. Assists the Manager and Coordinator in collecting program statistics and preparing reports.
6. Assists with the training of workers and drivers.
7. Attends in-service training and meetings.
9. Maintains program records and reports for audit purposes.
10. Works as a backup driver/worker, delivering meals to clients and meal sites as necessary.
11. Performs other duties as assigned.
Qualifications:
1. A college graduate with one year of work experience is required, or a high school graduate with 3 years of experience working with older adults is preferred.
2. Must have and maintain a valid CA driver's licenseminimum of two years of driving experience with a satisfactory driving record.
3. Must be interested in working with seniors and adults with disabilitiesthe ability to work in a team environment.
4. Bilingual in English and Chinese.
5. Good communication, telephone, and organization skills.
6. Must pass a drug test if assigned as a backup driver.
7. Must pass a strength test for physical fitness for the job: 30 lbs from floor to waist; 20 lbs from waist to shoulder, and 10 lbs from floor to overhead.
Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.
Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.
HDM Program Assistant • San Francisco, CA, United States
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